Hee “Andy” Lee

TL;DR: The authors examined an online reputation system in TripAdvisor.com and profiled the reviewers who post helpful reviews in the online travel community and found that helpful reviewers are those who travel more, actively post reviews, belong to any age and gender groups, and give lower hotel ratings.

TL;DR: In this article, a website evaluation framework that includes evaluation by phases, evaluation by features, and evaluation by feature and effectiveness is developed, and strengths and weaknesses of each method of evaluation are analyzed, and research gaps and future research directions are explored.

TL;DR: The authors analyzed online comments on the 2009 feud between Choice Hotels International and Expedia.com and identified eight themes in three overall categories: the background to the feud (i.e., characteristics of the hotel industry, current business environment, Expedia's business practices), the perspectives of hospitality industry professionals on the feud, and expectations concerning the nature of the relationship between hotels and OTAs.

TL;DR: Hong Kong online users who use travel websites for travel planning and online travel experience sharing were found to be highly educated, highly educated and had a high level of personal income as mentioned in this paper.

TL;DR: Wang et al. as discussed by the authors examined the perceived destination image of Hong Kong among visitors from mainland China, as revealed on the travel blog of Ctrip.com and found that this image is positive in all aspects among these visitors.