Ian Humphreys

TL;DR: In this article, the authors explore the way in which airports have responded to the apparent opportunities afforded them by the growth of low-cost airlines and identify important issues for airport management to consider when negotiating with lowcost airlines.

TL;DR: In this paper, the authors used case studies to look at the impact of low-cost airlines on two European airports and found that it is important for airport management to see both passengers and airlines as customers and to understand the resultant revenue streams, before negotiating preferential contracts with low cost carriers.

TL;DR: In this paper, the authors analyze the international development of the low-cost airline model and identify stages of development with respect to time and compare the development of low cost operations in different countries of the world.

TL;DR: In this paper, the authors examine the changing nature of the performance measurement of airports and highlight the experiences shared and lessons to be learnt highlighted highlighted in this paper will be of interest to both academics and practitioners.

TL;DR: In this paper, the authors examine how benchmarking is being used by airport managers as a means of internal performance comparison and improvement and discuss the nature, prevalence and consequences of current benchmarking practices in airports.