Human-Robot Interaction (HRI) has recently received considerable attention in the academic community, in labs, in technology companies, and through the media. Because of this attention, it is desirable to present a survey of HRI to serve as a tutorial to people outside the field and to promote discussion of a unified vision of HRI within the field. The goal of this review is to present a unified treatment of HRI-related problems, to identify key themes, and discuss challenge problems that are likely to shape the field in the near future. Although the review follows a survey structure, the goal of presenting a coherent "story" of HRI means that there are necessarily some well-written, intriguing, and influential papers that are not referenced. Instead of trying to survey every paper, we describe the HRI story from multiple perspectives with an eye toward identifying themes that cross applications. The survey attempts to include papers that represent a fair cross section of the universities, government efforts, industry labs, and countries that contribute to HRI, and a cross section of the disciplines that contribute to the field, such as human, factors, robotics, cognitive psychology, and design.

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Human-Robot Interaction: A Survey

Cognitive engineering

This paper describes an effort to identify common metrics for task-oriented human-robot interaction (HRI). We begin by discussing the need for a toolkit of HRI metrics. We then describe the framework of our work and identify important biasing factors that must be taken into consideration. Finally, we present suggested common metrics for standardization and a case study. Preparation of a larger, more detailed toolkit is in progress.

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Common metrics for human-robot interaction

This paper extends previous research on two approaches to human-centred automation: (1) intermediate levels of automation (LOAs) for maintaining operator involvement in complex systems control and facilitating situation awareness; and (2) adaptive automation (AA) for managing operator workload through dynamic control allocations between the human and machine over time. Some empirical research has been conducted to examine LOA and AA independently, with the objective of detailing a theory of human-centred automation. Unfortunately, no previous work has studied the interaction of these two approaches, nor has any research attempted to systematically determine which LOAs should be used in adaptive systems and how certain types of dynamic function allocations should be scheduled over time. The present research briefly reviews the theory of human-centred automation and LOA and AA approaches. Building on this background, an initial study was presented that attempts to address the conjuncture of these two approa...

/pdf/the-effects-of-level-of-automation-and-adaptive-automation-3ihiro83mn.pdf

The effects of level of automation and adaptive automation on human performance, situation awareness and workload in a dynamic control task

In the future, it will become more common for humans to team up with robotic systems to perform tasks that humans cannot realistically accomplish alone. Even for autonomous and semiautonomous systems, teleoperation will be an important default mode. However, teleoperation can be a challenging task because the operator is remotely located. As a result, the operator's situation awareness of the remote environment can be compromised and the mission effectiveness can suffer. This paper presents a detailed examination of more than 150 papers covering human performance issues and suggested mitigation solutions. The paper summarizes the performance decrements caused by video images bandwidth, time lags, frame rates, lack of proprioception, frame of reference, two-dimensional views, attention switches, and motion effects. Suggested solutions and their limitations include stereoscopic displays, synthetic overlay, multimodal interfaces, and various predicative and decision support systems.

Human Performance Issues and User Interface Design for Teleoperated Robots

This article presents a constrained review of human factors issues relevant to adaptive automation (AA), including designing complex system interfaces to support AA, facilitating human–computer interaction and crew interactions in adaptive system operations, and considering workload associated with AA management in the design of human roles in adaptive systems. Unfortunately, these issues have received limited attention in earlier reviews of AA. This work is aimed at supporting a general theory of human-centered automation advocating humans as active information processors in complex system control loops to support situation awareness and effective performance. The review demonstrates the need for research into user-centered design of dynamic displays in adaptive systems. It also points to the need for discretion in designing transparent interfaces to facilitate human awareness of modes of automated systems. Finally, the review identifies the need to consider critical human–human interactions in designing adaptive systems. This work describes important branches of a developing framework of AA research and contributes to the general theory of human-centered automation.

/pdf/on-the-design-of-adaptive-automation-for-complex-systems-egmtu9obv7.pdf

On the Design of Adaptive Automation for Complex Systems

Adaptive automation (AA) has been proposed as a method for regulating human workload and abating out-of-the-loop performance problems in complex systems control. The majority of AA or adaptive manual control studies, to this point, have facilitated control allocations using either preprogrammed schemes based on desired system performance, comparisons of human performance with established goals, or psychophysical variable monitoring to represent workload levels and determine appropriate control allocations for moderating workload. This study further explored the psychophysical assessment approach by using a secondary task measure of workload to facilitate control allocations in a complex primary task. An experiment was conducted in which participants performed a secondary gauge-monitoring task along with a simulated radar monitoring and target elimination task. Differences in single-secondary task performance and performance observed while also functioning in the primary task were used to direct operator-m...

Adaptive Automation of a Dynamic Control Task Based on Secondary Task Workload Measurement

Situation awareness is a fundamental construct driving human decision making in complex, dynamic environments. By creating designs that enhance an operator's awareness of what is happening in a giv...

Situation Awareness Oriented Design: From User's Cognitive Requirements to Creating Effective Supporting Technologies

We conducted a theoretical investigation of a complex command and control (C2) operation--the manoeuvres planning processes in Army land-battle situations, to improve understanding of how technology can best be designed to support planning and course of action development We drew upon results from cognitive task analyses and interviews with subject matter experts and insights gleaned from observations of Army training exercises and experiments to make inferences on the C2 activities carried out in preparation for tactical manoeuvres In this paper, we summarize several critical human factors issues associated with planning in a rapidly evolving environment, as identified in our investigation, and describe system design concepts aimed at addressing these challenges to distributed collaborative planning of C2 activities We conclude with implications for the application of these findings to other C2 domains

Collaborative planning and situation awareness in Army command and control.

Human-machine interfaces that facilitate telepresence are speculated to improve performance with teleoperators. Unfortunately, there is little experimental evidence to substantiate a direct link be...

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Jennifer M. Riley

Papers

On the Design of Adaptive Automation for Complex Systems

Adaptive Automation of a Dynamic Control Task Based on Secondary Task Workload Measurement

Situation Awareness Oriented Design: From User's Cognitive Requirements to Creating Effective Supporting Technologies

Collaborative planning and situation awareness in Army command and control.

Effects of Visual Interface Design, and Control Mode and Latency on Performance, Telepresence and Workload in a Teleoperation Task: