Jéssica Vieira de Souza Meira

TL;DR: In this paper, the authors examined the relationships between employees' work status (working, furloughed, or laid-off), mental health (psychological well-being and psychological distress), substance use (drug and alcohol use), and career turnover intentions during the COVID-19 pandemic.

TL;DR: In this paper, the authors identify the correlation between overall satisfaction and the evaluation criteria used on a website and find a strong correlation of overall satisfaction with the criteria of room, service provided and cost-benefit.

TL;DR: In this paper, the authors developed a conceptual model for the hospitality industry based on the employee-organization relationship using the social exchange theory as the theoretical framework and tested psychological empowerment as a mediator of these relationships, which partially mediated the relationship between perceived organizational support with work engagement and service-oriented organizational citizenship behavior.

TL;DR: In this paper, the influence of perceived support (i.e., organizational support and social support) on life satisfaction was examined, which is hypothesized to increase restaurant employees' loyalty organizational citizenship behavior (OCB) and decrease their intentions to leave the restaurant industry during the COVID-19 pandemic.

TL;DR: In this paper , the authors conducted a survey with 1077 hotel managers in 11 countries in North and South America, Europe, Asia and the Middle East, to identify the effects of technological, organizational, and environmental factors on hotel managers' intentions to adopt robotic technologies in their hotels.