scispace - formally typeset
J

Jorge Fernando Jaramillo

Researcher at University of Texas at Arlington

Publications -  6
Citations -  819

Jorge Fernando Jaramillo is an academic researcher from University of Texas at Arlington. The author has contributed to research in topics: Job satisfaction & Customer retention. The author has an hindex of 5, co-authored 5 publications receiving 706 citations. Previous affiliations of Jorge Fernando Jaramillo include University of the Bío Bío.

Papers
More filters
Journal ArticleDOI

Effect of Ethical Climate on Turnover Intention: Linking Attitudinal- and Stress Theory

TL;DR: In this paper, the effect of ethical climate on job outcomes was investigated using a structural model that examines the process through which ethical climate (EC) affects turnover intention (TI) and showed that the EC-TI relationship is fully mediated by role stress (RC), interpersonal conflict (IC), emotional exhaustion (EE), trust in supervisor (TS), and job satisfaction (JS).
Journal ArticleDOI

Critical Role of Leadership on Ethical Climate and Salesperson Behaviors

TL;DR: In this paper, the authors identify a type of leadership style that can help firms develop an ethical climate and examine the effect of ethical climate on effort, satisfaction with the supervisor, and job satisfaction.
Journal ArticleDOI

Thirty years of the Journal of Business & Industrial Marketing: a bibliometric analysis

TL;DR: In this article, the authors reveal the contribution that Journal of Business & Industrial Marketing has to scientific research and its most influential thematic work in B-to-B since its beginning in 1986 until 2015, in commemoration of the 30th anniversary.
Journal ArticleDOI

Impact of Customer Orientation, Inducements and Ethics on Loyalty to the Firm: Customers’ Perspective

TL;DR: In this paper, a study suggests that when customers believe that the firm is ethical, the inducements and special treatments received are seen in a positive light and can help develop loyalty.
Journal ArticleDOI

Are mobile devices a blessing or a curse? Effects of mobile technology use on salesperson role stress and job satisfaction

TL;DR: In this article, the authors examined the effect of mobile technology use (smartphones, laptop computers and tablets) on salesperson's role stress and job satisfaction, using responses of 265 sales employees working for a broad range of industries in Spain.