Lars Tummers

TL;DR: A systematic review of 122 articles and books (1987-2013) of co-creation/co-production with citizens in public innovation is presented in this article, where the authors analyze the objectives and outcomes of the process.

TL;DR: In this paper, the authors investigate 181 articles and books on public sector innovation, published between 1990 and 2014, and develop an empirically based framework of potentially important antecedents and effects of public-sector innovation.

TL;DR: In this paper, a systematic review of the literature from 1981 to 2014 provides a framework and analytical account of how coping during public service delivery has been studied since 1980, highlighting the importance of the type of profession (such as being a teacher or a police officer), the amount of workload, and the degree of discretion for understanding how frontline workers cope with stress.

TL;DR: A review of the recent literature on change management in public organizations is presented in this paper, where the authors explore the extent to which this literature has responded to earlier critiques regarding the lack of (public) contextual factors.

TL;DR: In this paper, the authors developed a theoretical framework regarding two main effects of discretion: client meaningfulness and willingness to implement, which was tested using a survey among 1,300 health care professionals implementing a new policy.