L
Leyland Pitt
Researcher at Simon Fraser University
Publications - 407
Citations - 18521
Leyland Pitt is an academic researcher from Simon Fraser University. The author has contributed to research in topics: The Internet & Marketing management. The author has an hindex of 56, co-authored 402 publications receiving 16859 citations. Previous affiliations of Leyland Pitt include Nova Southeastern University & University of Victoria.
Papers
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Book ChapterDOI
On the Reliability and Validity of the Servqual Instrument in South Africa
TL;DR: In this paper, an examination is presented of the reliability and validity of SERVQUAL in a Southern African context, and the results show that the instrument is generally valid and reliable in a South African context; however, as with replication in other contexts, aspects of nomological and discriminant validity can be questioned.
On the Readability of Partner-Seeking Personals Ads
Marie Murgolo-Poore,Leyland Pitt +1 more
TL;DR: In this article, the authors examine print and online personals advertisements and look at differences in readability in two areas: media and gender, showing a significant difference between media as well as genders.
Journal ArticleDOI
From the editors: JWR past, present and future
Leyland Pitt,Emily Treen +1 more
TL;DR: The past, present and future of the Journal of Wine Research have been discussed in this paper, where the authors consider its origins as a unique journal serving those who grow wine, make wine, sell wine, and buy wine.
Journal ArticleDOI
The Doers and the Talkers — The Effects of Communication Apprehension on Group Performance in a Business Simulation
TL;DR: Groups and group dynamics have been areas which have received considerable attention not only in Social Psychology and Sociology, but in the last thirty years, also in the field of managerial decision-making as mentioned in this paper.
Proceedings Article
Web-based education: revolution or fad? (invited session).
TL;DR: The mcli is dedicated to supporting and advancing teaching and learning by working collaboratively with faculty, administrators, and district-wide groups to provide quality services, programs, and resources.