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Martin I. Reiman

Researcher at Bell Labs

Publications -  101
Citations -  7750

Martin I. Reiman is an academic researcher from Bell Labs. The author has contributed to research in topics: Queueing theory & Queue. The author has an hindex of 39, co-authored 98 publications receiving 7446 citations. Previous affiliations of Martin I. Reiman include Alcatel-Lucent & AT&T.

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Economics of Product Development by Users: the Impact of Sticky Local Information

TL;DR: It is argued that agency-related costs and information transfer costs will tend drive the locus of problem-solving in the opposite direction-away from problem-Solving by specialist suppliers, and towards those who directly benefit from a solution and who have difficult-to-transfer local information about a particular application being solved, such as the direct users of a product or service.
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Designing a Call Center with Impatient Customers

TL;DR: This paper analyzes the simplest abandonment model, in which customers' patience is exponentially distributed and the system's waiting capacity is unlimited ( M/ M/ N +M), and derives approximations for performance measures and proposes "rules of thumb" for the design of large call centers.
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Open Queueing Networks in Heavy Traffic

TL;DR: These limit theorems state that properly normalized sequences of queue length and sojourn time processes converge weakly to a certain diffusion as the network traffic intensity converges to unity.
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Reflected Brownian Motion on an Orthant

TL;DR: In this paper, the authors consider a diffusion process whose state space is the nonnegative orthant, and they adopt an approach that requires a restriction on the directions of reflection, but Reiman has shown that this restriction is met by all diffusions arising as heavy traffic limits in open K-station queuing networks.
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Echelon Reorder Points, Installation Reorder Points, and the Value of Centralized Demand Information

TL;DR: In this paper, the authors considered a serial inventory system with N stages, where the material flows from an outside supplier to stage N, then to stage n - 1, etc., and finally to stage 1 where random customer demand arises.