Mary J. Culnan

TL;DR: In this article, the authors investigated the tension between the collection and use of personal information that people provide in the course of most consumer transactions, and privacy and found that consumers will be willing to disclose personal information and have that information subsequently used to create consumer profiles for business use when there are fair procedures in place to protect individual privacy.

TL;DR: To gain business value, organizations need to incorporate community building as part of the implementation of social media to incorporate business value in the creation of virtual customer environments.

TL;DR: In this article, the authors present a justice theory framework that illustrates how consumer privacy concerns are shaped by the perceived fairness of corporate information practices and discuss three alternatives for implementing fair information practices with particular attention to the Internet: government regulation, industry self-regulation and technological solutions.

TL;DR: This study addresses what differentiates consumers who object to certain uses of personal information from those who do not object and suggests theory related to categorization of strategic issues as positive-negative with outcomes that are controllable/uncontrollable provides a basis for understanding differences in the ways individuals perceive practices involving personal information.

TL;DR: The results suggest that MIS research is not well-grounded in organization theory nor have MIS research results been widely diffused in the organizational literature, and suggestions for developing a better link between MIS and organizational theory are presented.