Mercedes Úbeda-García

TL;DR: In this paper, the authors used a sample of Spanish companies with the partial least squares (PLS) method being applied for the analysis and found that the development of a training policy oriented to human capital development in the case of hotels following a differentiation strategy leads to improved business results both directly and indirectly, while simultaneously influencing investment as well as formality in training.

TL;DR: In this paper, a survey of the hotel establishments in the Valencian Autonomous Region shows that a hard human resource approach prevails and that hotels apply the same human resource strategies regardless of their category or competitive strategy.

TL;DR: In this paper, a targeted literature review was conducted to identify and collate a comprehensive range of human resource management and training conceptualisations/investigations to identify which variables of training policy have a significant and positive impact on organisational performance.

TL;DR: In this article, the authors carried out an empirical research into the effects that training practices cause on performance levels in the Spanish hotel industry using a sample of 110 hotels and identified the main factors related to training policy that have an impact on performance.

TL;DR: In this article, the authors analyze the research on HR developed in the domain of tourism and hospitality management between 1997-2016 and identify an important gap in the literature in the specific area of management.