Showing papers by "Nuttawuth Muenjohn published in 2012"

The adoption of high performance work practices and its effect on employee engagement: does individual personality matter?

Abstract: Debates about the utility of personality as a predictor of individual outcomes, such as engagement, have been mainly assessed without taking into account the variability of impact in various situations. A growing eminent factor - high performance work practices (HPWP) - seems likely to influence the relationship between employee engagement and personality. In order to advance our present knowledge, I propose to test a person-situation, interactionist model of employee engagement that is informed by trait activation theory. I propose that personality will predict employee engagement variably, depending on the presence and intensity of organisational cues. Organisational cues (i.e. HPWP) are propositioned to moderate the relationship between personality and engagement. In testing this model, this study seeks to make two important contributions to the literature. First, it investigates the impact of HPWP on employee engagement. Second, it explores how organisational cues stimulate the influence of personality on engagement. The expectation of this study is that, through a better understanding of such relationships and the potential effectiveness of HPWP adoption, the selection and development of individual employees may be more effectively conducted.

Is there a link? Employee satisfaction and service quality

Abstract: Success in logistics business comes from strategies to ensure that an organization has necessary resources, especially people or employee, which could be utilized to achieve its goals effectively. The current study addressed employee satisfaction toward work-related factors, which could present the effect to service delivery, service cost and service quality in logistics business. Sixty-seven respondents form eight logistics companies in Thailand participated in the study between 2007 and 2008. The result indicated that employee satisfaction toward work-related factors had significant relationships with service quality, service cost as well as service delivery. It indicated that supervision style had the strongest link to service quality while the salary factor was identified as having the lowest influence on service cost and moderate impact on service quality and service delivery. Research implications are also discussed.

Leadership and organisational performance in Malaysian SMEs: The mediating role of entrepreneurial orientation

Abstract: Whether and to what extent entrepreneurs' leadership could influence entrepreneurial orientation (EO) and organisational performance was a major question of the current study. More specifically, the study tested a casual modelling, examining the various relationships among leadership behaviours, EO and organisational performance in Malaysian SMEs. Based on a response of 397 Malaysian entrepreneurs and a test of Structural Equation Modelling (SEM), the results revealed that transformational and transactional leadership had different impact on the organisational performance variables. In addition, EO seemed to mediate the relationship between the leadership behaviours and one of the organisational performance variables (Growth). Implication was also discussed.

Does Leadership Matter? A Case of Malaysian SMEs

Abstract: This paper serves two purposes. First, the authors aim to investigate whether leadership is importance in the context of Malaysian SMEs. Second, this paper intends to explore whether transformational and transactional leadership relevant to the Malaysian business leaders. Based on semi-structured interviews, it was found that leadership is important towards the success of entrepreneurial firms. Entrepreneurs who possess effective leadership behaviours tend to enhance their entrepreneurial success. More importantly, leaders of SMEs in Malaysia tend to practice transformational and transactional leadership. The originality of this paper lies on being the first to examine the leadership behaviours of Malaysian SMEs from a qualitative perspective.

Does Leadership Matter? A Case of Malaysian SMEs

Abstract: This paper serves two purposes. First, the authors aim to investigate whether leadership is importance in the context of Malaysian SMEs. Second, this paper intends to explore whether transformational and transactional leadership relevant to the Malaysian business leaders. Based on semi-structured interviews, it was found that leadership is important towards the success of entrepreneurial firms. Entrepreneurs who possess effective leadership behaviours tend to enhance their entrepreneurial success. More importantly, leaders of SMEs in Malaysia tend to practice transformational and transactional leadership. The originality of this paper lies on being the first to examine the leadership behaviours of Malaysian SMEs from a qualitative perspective.

Self-Initiated expatriate academics (SIEAs) with job satisfaction and organisational commitment: a conceptual link

Abstract: Due to the growing number of expatriate academics in Malaysia, the issues that associate with expatriation are becoming more complex, especially for institutions of higher education. The complexity of these issues could affect the success or failure of SIEAs who would like to work overseas. The current paper, therefore, aims to explore the issues that revolve around SIEAs throughout their experience in Malaysian Higher Education.