The rapid growth of Internet-based applications, such as social media platforms and blogs, has resulted in comments and reviews concerning day-to-day activities. Sentiment analysis is the process of gathering and analyzing people’s opinions, thoughts, and impressions regarding various topics, products, subjects, and services. People’s opinions can be beneficial to corporations, governments, and individuals for collecting information and making decisions based on opinion. However, the sentiment analysis and evaluation procedure face numerous challenges. These challenges create impediments to accurately interpreting sentiments and determining the appropriate sentiment polarity. Sentiment analysis identifies and extracts subjective information from the text using natural language processing and text mining. This article discusses a complete overview of the method for completing this task as well as the applications of sentiment analysis. Then, it evaluates, compares, and investigates the approaches used to gain a comprehensive understanding of their advantages and disadvantages. Finally, the challenges of sentiment analysis are examined in order to define future directions. 

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A survey on sentiment analysis methods, applications, and challenges

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Undoubtedly, coronavirus (COVID-19) has caused one of the biggest challenges of all times. The ongoing COVID-19 pandemic has caused more than 150 million infected cases and one million deaths globally as of May 5, 2021. Understanding the sentiment of people expressed in their social media comments can help in monitoring, controlling, and ultimately eradicating the disease. This is a sensitive matter as the threat of infectious disease significantly affects the way people think and behave in various ways. In this study, we proposed a novel method based on the fusion of four deep learning and one classical supervised machine learning model for sentiment analysis of coronavirus-related tweets from eight countries. Also, we analyzed coronavirus-related searches using Google Trends to better understand the change in the sentiment pattern at different times and places. Our findings reveal that the coronavirus attracted the attention of people from different countries at different times in varying intensities. Also, the sentiment in their tweets is correlated to the news and events that occurred in their countries including the number of newly infected cases, number of recoveries and deaths. Moreover, common sentiment patterns can be observed in various countries during the spread of the virus. We believe that different social media platforms have great impact on raising people’s awareness about the importance of this disease as well as promoting preventive measures among people in the community.

A novel fusion-based deep learning model for sentiment analysis of COVID-19 tweets

Deep learning for Arabic subjective sentiment analysis: Challenges and research opportunities

In March 2020, the World Health Organization (WHO) declared the outbreak of Coronavirus disease 2019 (COVID-19) as a pandemic, which affected all countries worldwide. During the outbreak, public sentiment analyses contributed valuable information toward making appropriate public health responses. This study aims to develop a model that predicts an individual's awareness of the precautionary procedures in five main regions in Saudi Arabia. In this study, a dataset of Arabic COVID-19 related tweets was collected, which fell in the period of the curfew. The dataset was processed, based on several machine learning predictive models: Support Vector Machine (SVM), K-nearest neighbors (KNN), and Naive Bayes (NB), along with the N-gram feature extraction technique. The results show that applying the SVM classifier along with bigram in Term Frequency-Inverse Document Frequency (TF-IDF) outperformed other models with an accuracy of 85%. The results of awareness prediction showed that the south region observed the highest level of awareness towards COVID-19 containment measures, whereas the middle region was the least. The proposed model can support the medical sectors and decision-makers to decide the appropriate procedures for each region based on their attitudes towards the pandemic.

Oumaima Oueslati

Papers

A review of sentiment analysis research in Arabic language