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Paulina Papastathopoulou

Researcher at Athens University of Economics and Business

Publications -  21
Citations -  1312

Paulina Papastathopoulou is an academic researcher from Athens University of Economics and Business. The author has contributed to research in topics: Service (business) & Financial services. The author has an hindex of 12, co-authored 21 publications receiving 1207 citations.

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An empirically‐based typology of product innovativeness for new financial services: Success and failure scenarios

TL;DR: In this article, the authors proposed that the performance outcome of a new service is the result of the development process followed, which, in turn, is influenced by the innovativeness of the new service.
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Success Factors for Service Innovation: A Meta-Analysis

TL;DR: In this paper, a meta-analysis of the antecedents of service innovation performance was conducted on 92 independent samples obtained from 114 articles published between 1989 and 2015, and the results showed that explicit services sit interstitial between tacit services on one side and products on the other.
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New Service Development: An Analysis of 27 Years of Research

TL;DR: In this paper, the authors examined the state of the art in new service development (NSD) research published in the period between 1982, when the first NSD article appeared in an academic journal, and 2008.
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Shopper characteristics, product and store choice criteria: a survey in the Greek grocery sector

TL;DR: In this article, a survey was carried out to collect data on demographic profiles and decision criteria of shoppers in the Greek grocery sector, which revealed asymmetric evaluations of choice criteria and some clear and interesting patterns regarding the two choice processes.
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Intraorganizational information and communication technology diffusion: Implications for industrial sellers and buyers

TL;DR: In this paper, the authors examined the impact of ICT diffusion on marketing-related and non-marketing-related functions and concluded that the antecedents and consequences of such diffusion in these functions vary.