Along with the development of increasingly modern times, so that all activities require gadgets, including laptops. However, it is often found among prospective laptop buyers who are still confused in determining a laptop to suit their needs, for that purpose the purpose of this study is to help people who want to buy a laptop when choosing or who are looking for a laptop to get the right one for their needs. To achieve this goal, a decision support system is needed. The Decision Support System that will be used is the SAW (Simple Additive Weighting) method because this method can filter out several existing alternatives and based on predetermined criteria so that later you get the best alternative. By using this SAW method, a matrix normalization process is needed, the weight value of each attribute, and finally a ranking process that will determine the optimal alternative. The results obtained in this study are to be able to provide laptop advice to prospective buyers based on the specifications of the prospective buyers' needs and with a 100% accuracy level based on calculations from the decision support system.

Laptop selection decision support system according to buyer criteria with the simple additive weighting method

Companies in supporting activities that can achieve competitive advantage require a description of the right activities or commonly called business processes. To evaluate existing business processes so as to improve business productivity performance, every company needs to conduct business process analysis so that it is easy to understand the ongoing business processes and can improve them if needed. An important stage of business process analysis is modeling. The purpose of writing this journal is to identify business processes at PT Datacomm Diangraha and make modeling of ongoing business processes (As-Is Model). The Business Process Model Notation (BPMN) method which is a technique or method for understanding, designing and analyzing a business process is used in this research. This study uses observation, interviews and literature review to obtain data. The results obtained are the business processes at PT Datacomm consisting of the contract making process, the work design submission process, the process of paying service fees in stages (30%, 60%, 10%), providing a guarantee period, and customer service and process improvement.

Analysis and development of company business processes using business process model notation (case study of PT Datacomm Diangraha)

The development of distribution and market segmentation has become the company's background in improving business processes. The purpose of this research is to analyze the business processes of beverage companies using Business Process Management (BPM) modeling and improvised based on six core element management. In the analysis process, it is found that there is no stock forecasting system in forecasting sales stock that must be fulfilled. The results of the study show that the Business Process Management model is improved with the addition of a stock forecasting system, so that business processes become more controlled with the presence of a product stock inventory forecasting system in the company.

Improvement business process model and notation on the drink distribution industries using six core element

Logistics plays a role in the smooth transaction between companies because it is a facilitator of buying and selling goods and services to fulfill the supply orders of consumer companies. This study aims to analyze how the impact of improved Logistic Service Quality (LSQ) for quality of goods delivery services by using LSQ dimensions from previous research. Sample data is obtained through the dissemination of questionnaires which are then processed quantitatively with convergent validity and reliability tests. Data processing with a sample count of 61 respondents. The results of this study show that there is the main dimension of logistic service quality in improving the quality of service, namely ordering condition, time, and information quality. Each comparison factor is tested for consistency using the Analytical Hierarchy Process (AHP), each of the main criteria has a consistency value of less than 0.1 so that the main criteria tested have a consistent comparison matrix and can be the basis of decision making for companies in choosing alternative criteria priorities.

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Popy Riliandini

Papers

Improved logistics service quality for goods quality delivery services of companies using analytical hierarchy process