There are relatively few empirical studies that analyse e-government development from a global perspective Using secondary data from 115 countries and the Technology-Organisation-Environment (TOE) as the guiding theoretical lens, we examine the facilitators for e-government development Our research highlights the importance of national technological and organisational (human capital) contexts for e-government development Our results also show that national environment (institutional and macroeconomic) is not a significant facilitator for e-government development Further, post hoc analysis reveals the anomalous significant relationship of public institutions with e-government development in the negative direction Through this research, we make some important contributions that have implications for researchers, practitioners and policymakers

What facilitates e-government development? A cross-country analysis

Purpose – This paper has as its aim to analyse the evolution and current status of e‐government, trying to deduce a series of basic principles for its success.Design/methodology/approach – A case study has served to achieve that aim, but prior to its presentation, a short review of the e‐government literature along with some facts and figures have made it possible to assess the situation of e‐government in various countries around the world, and more precisely in Spain.Findings – E‐government lays emphasis on technology; however, the internal processes through which public administrations (PP.AA) offer their services to citizens need careful reengineering.Research limitations/implications – Although a case study like this one, in which the analysis of e‐government is restricted to the functioning of a tax administration body, may have limitations when it comes to generalising the conclusions drawn, the principles inferred from it can be easily extrapolated to the vast majority of PP.AA.Originality/value –...

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E‐government success: some principles from a Spanish case study

The Information Technology (IT) must be successfully assimilated into the organization in order to exploit its potential value and benefit for their target adopter. This paper examines the factors affecting assimilation of e-Government in Developing Countries. A conceptual framework was developed for analyzing the assimilation of e-government, in the context of IT innovation, which developed based on Technological-Organizational-Environmental (TOE) Framework, Innovation and Diffusion Theory. In this paper, we analyze assimilation as single stage technology diffusion process. An Innovation diffusion theory is coined with TOE framework to explain how assimilation process affected by ICT expertise, ICT infrastructure, TOP management support, organizational compatibility, extend coordination, regulatory environment, and competition. Based on this framework and by utilizing data from questioner, the determinants and mechanisms of this process are identified and process of e-Government assimilation is reconstructed. Questionnaires were distributed among ITTP students at KAIST University as the main respondent, and supported by international student network. The respondents selected from Government Officer from developing countries to response the assimilation process and condition occurred in their respective country. Our research found, the environmental context plays an important role in assimilation of e-Government, followed by organization and technological factors. At the end, our research revealed TOE framework can be use as a method to analyze assimilation of e-Government and contribute a new understanding and model enhancement for academics as well as practitioners and policy maker.

https://papers.ssrn.com/sol3/Delivery.cfm/SSRN_ID1553651_code1427517.pdf?abstractid=1553651&mirid=1

Factors Affecting e-Government Assimilation in Developing Countries

Detection of collusion in government procurement auctions

Using ICT in the form of e-governance could yield great benefits in the reform and modernization of the public sector. The experience of e-governance in a number of developed and developing countries has shown that ICT can be a tool for greater service delivery with the goal of improving service quality. E-governance can also promote ‘good govern-ance’, that is, greater civic engagement can increase opportunities for direct representation and voice, and support for increased democracy. 
This paper discusses and presents the survey findings that seek to test the role of e-governance in improving service delivery by altering the principal-agent relationship. It further seeks to elucidate the quality aspects of public service. Policy recommendations to achieve the benefits of e-governance in Fiji are presented. Strong leadership is required to implement e-governance to capture and internalize the benefits of quality services and satisfied customers.

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E-Governance for Improved Public Service Delivery in Fiji

This paper reports the proliferation of e-government in a critical domain of civil administration, namely, police in India. The research brings out a whole array of issues, possible relationships, trends and impacts of e-government in the given domain. The paper also serves to suggest a possible framework for studying the response of a segment of governance to embracing e-government. A questionnaire-based survey was used to elicit the responses. The findings help point to which direction the policymakers need to redirect their attention to reinforce the momentum of e-government.

R. K. Mitra

Papers

Analysis of issues of e-government in Indian police