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Richard Miller

Researcher at Western Kentucky University

Publications -  11
Citations -  1121

Richard Miller is an academic researcher from Western Kentucky University. The author has contributed to research in topics: Customer retention & Supplier relationship management. The author has an hindex of 7, co-authored 11 publications receiving 1071 citations. Previous affiliations of Richard Miller include Hofstra University.

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Age and visual search: expanding the useful field of view.

TL;DR: A model incorporating the effects of distractors and secondary task demands was developed to aid in predicting visual search performance and found a reduction in the size of the field as a function of age.
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The Coopersmith Self-Esteem Inventory: A Construct Validation Study:

TL;DR: The Coopersmith Self-Esteem Inventory (SEI) was examined using a modified version of the Sabers and Whitney model for construct validation as discussed by the authors, and the SEI has convergent validity with regard to the CSCS (p.05), is sensitive to differences in achievement level (p <.01), and is internally consistent (coefficient alpha =.86).
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Degrees of Familiar and Affective Music and Their Effects on State Anxiety

TL;DR: In this paper, the effects of music on the Eight State Questionnaire (8SQ) were investigated and the results showed that music had no effect on the 8SQ scores.
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Breaking‐out‐of‐the‐box in organizations: Structuring a positive climate for the development of creativity in the workplace

TL;DR: In this paper, the authors share the observations of a combined 70 years of consultation with organizations, and input from tens of thousands of worldwide employees, to explore conventional barriers encountered in the work environment and how to break out of the box to find more creative solutions to organizational problems.
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Why Total Quality Management Fails: Perspective of Top Management

TL;DR: In this article, the authors discuss the reasons why TQM fails: managers do not delegate quality to involve everyone in the organization; appropriate consultants to implement the system are not evaluated properly; lack of employee involvement; failure of management leadership with too much emphasis on cost cutting and profits, not customer service; poor communication with workforce; resistance to change.