Showing papers by "Ron S. Kenett published in 2007"
Book•
01 Jan 2007
TL;DR: Encyclopedia statistics in quality and reliability, Encyclopedia statistics inquality and reliability , مرکز فناوری اطلاعات و اشاوρزی .
Abstract: Encyclopedia statistics in quality and reliability , Encyclopedia statistics in quality and reliability , مرکز فناوری اطلاعات و اطلاع رسانی کشاورزی
299 citations
TL;DR: The paper offers an historical perspective of the contributions of J. M. Juran to management science emphasizing aspects of cause and effect relationships and Integrated Models and presents the juran concepts of Management Breakthrough, the Pareto Principle, the Juran Trilogy® and Six Sigma.
Abstract: This paper combines presentations by the authors in a special session dedicated to the work of Joseph M. Juran at the sixth annual conference of the European Network for Business and Industrial Statistics in Wroclaw, Poland. The paper offers an historical perspective of the contributions of J. M. Juran to management science emphasizing aspects of cause and effect relationships and Integrated Models. Specifically, the paper presents the Juran concepts of Management Breakthrough, the Pareto Principle, the Juran Trilogy® and Six Sigma. The impact of these contributions, put in an historical perspective of key thinkers who investigated cause and effect relationships, is then discussed. The impact of these contributions to modern Integrated Models is then assessed. Copyright © 2007 John Wiley & Sons, Ltd.
40 citations
16 citations
Journal Article•
TL;DR: In this article, the expanding use of computers to run experiments in a simulated environment has created new frontiers, and the importance of statistical designed experiments in long-term business survival is highlighted.
Abstract: roduct and process development is fundamental to long-term business survival. Fostering innovation and reducing time to market while achieving top product performance are crucial to survival and success. Statistically designed experiments play an important role in achieving such objectives and are an important component of industrial statistics. The expanding use of computers to run experiments in a simulated environment has created new frontiers.
10 citations
01 Jan 2007
TL;DR: In this article, the role of change management in IT systems implementation and describes the best practices in project management, risk management, HR management, business process modelling, knowledge management and software development.
Abstract: Implementation of IT Enterprise Systems triggers an inevitable organizational change. Managing an IT driven change requires a holistic approach to IT implementation. Such changes require an integration of best practices in project management, risk management, HR management, business process modelling, knowledge management and software development. This chapter provides an introduction to the role of change management in IT systems implementation and describes the BEST methodology with three case studies from Norway and Israel.
5 citations
1 citations
Journal Article•
TL;DR: In this article, the authors focus on the planning and design of surveys, making a distinction between individual surveys, household surveys, and establishment surveys, using knowledge from cognitive science to provide guidelines on questionnaire design.
Abstract: Surveys rely on structured questions used to map out reality, using sample observations from a population frame, into data that can be statistically analyzed. This paper focuses on the planning and design of surveys, making a distinction between individual surveys, household surveys and establishment surveys. Knowledge from cognitive science is used to provide guidelines on questionnaire design. Non-standard, but simple, statistical methods are described for analyzing survey results. The paper is based on experience gained by conducting over 150 customer satisfaction surveys in Europe, America and the Far East.