R
Rosa Suñol
Researcher at Autonomous University of Barcelona
Publications - 87
Citations - 2891
Rosa Suñol is an academic researcher from Autonomous University of Barcelona. The author has contributed to research in topics: Quality management & Health care. The author has an hindex of 30, co-authored 79 publications receiving 2622 citations. Previous affiliations of Rosa Suñol include University of Amsterdam & University of California, Los Angeles.
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Journal ArticleDOI
Expectations as Determinants of Patient Satisfaction: Concepts, Theory and Evidence
Andrew G. H. Thompson,Rosa Suñol +1 more
TL;DR: An attempt has been made to distill the main definitions in use, to illustrate practical models of the relationship between expectations and satisfaction, to identify the influential personal and social variables, and to consider the special nature of health care.
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Improving patient discharge and reducing hospital readmissions by using Intervention Mapping
Gijs Hesselink,Marieke Zegers,Myrra Vernooij-Dassen,Paul Barach,Paul Barach,Paul Barach,Cor J. Kalkman,Maria Flink,Maria Flink,Gunnar Ön,Gunnar Ön,Mariann Olsson,Mariann Olsson,Susanne Bergenbrant,Carola Orrego,Rosa Suñol,Giulio Toccafondi,Francesco Venneri,Ewa Dudzik-Urbaniak,Basia Kutryba,Lisette Schoonhoven,Hub Wollersheim +21 more
TL;DR: This study provides a comprehensive guiding framework for providers and policy-makers to improve patient handover from hospital to primary care by identifying effective and promising strategies to achieve the desired behavioural and environmental change.
Journal ArticleDOI
The influence of context on the effectiveness of hospital quality improvement strategies: a review of systematic reviews
Dionne S. Kringos,Rosa Suñol,Cordula Wagner,Russell Mannion,Philippe Michel,Niek S. Klazinga,Oliver Groene +6 more
TL;DR: Contextual factors may influence the effectiveness of quality improvement interventions, in particular at the level of the clinical micro-system, according to the Cochrane Effective Practice and Organisation of Care Group taxonomy.
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Accreditation and ISO certification: do they explain differences in quality management in European hospitals?
TL;DR: It appears that quality and safety structures and procedures are more evident in hospitals with either the type of external assessment and suggest that some differences exist between accredited versus certified hospitals.
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The effect of certification and accreditation on quality management in 4 clinical services in 73 European hospitals
Charles D. Shaw,Oliver Groene,Daan Botje,Rosa Suñol,Basia Kutryba,Niek S. Klazinga,Charles Bruneau,Antje Hammer,Aolin Wang,Onyebuchi A. Arah,Cordula Wagner +10 more
TL;DR: Investigating the relationship between ISO 9001 certification, healthcare accreditation and quality management in European hospitals found both systems promote structures and processes, which support patient safety and clinical organization but have limited effect on the delivery of evidence-based patient care.