S
Sameer Hasija
Researcher at INSEAD
Publications - 48
Citations - 1077
Sameer Hasija is an academic researcher from INSEAD. The author has contributed to research in topics: Outsourcing & Vendor. The author has an hindex of 17, co-authored 46 publications receiving 888 citations. Previous affiliations of Sameer Hasija include Binghamton University & University of Rochester.
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Call Center Outsourcing Contracts Under Information Asymmetry
TL;DR: This paper examines contracts to coordinate the capacity decision of a vendor who has been hired by a client to provide call center support and considers how profits are allocated between the client and the vendor.
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Reserving Capacity for Urgent Patients in Primary Care
TL;DR: The importance of patient arrival dynamics to their relative performance is demonstrated, finding that encouraging routine patients to call for same-day appointments is a key ingredient for the success of advanced-access.
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Scheduling in flowshops to minimize total tardiness of jobs
TL;DR: The performance of the proposed SA algorithm is found to be very good, and the proposed heuristic performs better than the existing heuristics.
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Designing efficient infrastructural investment and asset transfer mechanisms in humanitarian supply chains
TL;DR: In this article, the authors analyze the efficacy of different asset transfer mechanisms and provide policy recommendations for the design of humanitarian supply chains, and show that allowing aid programs the flexibility of transferring primary resources improves the efficiency of the system by yielding greater social welfare than when this flexibility does not exist.
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Newsvendor Pull-to-Center Reconsidered
TL;DR: It is shown that while pull-to-center is present in aggregate data, it does not adequately describe the population of individual decision makers, who are found to be highly heterogeneous.