E
Edieal J. Pinker
Researcher at Yale University
Publications - 72
Citations - 2475
Edieal J. Pinker is an academic researcher from Yale University. The author has contributed to research in topics: Common value auction & Staffing. The author has an hindex of 23, co-authored 72 publications receiving 2273 citations. Previous affiliations of Edieal J. Pinker include University of Rochester.
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Managing Online Auctions: Current Business and Research Issues
TL;DR: A broad research agenda for issues such as the behavior of online auction participants, the optimal design of online auctions, the integration of auctions into the ongoing operation of firms, and the use of the data generated by online auctions to inform future trading mechanisms is developed.
Managing Online Auctions:Current Business and Research Issues.: Current Business and Research Issues.
TL;DR: A broad research agenda for issues such as the behavior of online auction participants, the optimal design of online auctions, the integration of auctions into the ongoing operation of firms, and the use of the data generated by online auctions to inform future trading mechanisms is developed in this article.
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The Efficiency-Quality Trade-Off of Cross-Trained Workers
TL;DR: A model of a stochastic service system with models for tenure- and experience-based service quality finds that low utilization in an all-specialist system can also reduce quality, and therefore the optimal staff mix combines flexible and specialized workers.
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Gatekeepers and Referrals in Services
TL;DR: In this article, the authors examine services in which customers encounter a gatekeeper who makes an initial diagnosis of the customer's problem and then may refer the customer to a specialist, and find the firm's optimal referral rate from a particular gatekeeper to the specialists.
Journal ArticleDOI
Gatekeepers and Referrals in Services
TL;DR: In this article, the authors examine services in which customers encounter a gatekeeper who makes an initial diagnosis of the customer's problem and then may refer the customer to a specialist, but the probability of treatment success decreases as the problem's complexity increases.