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SooCheong (Shawn) Jang

Researcher at Purdue University

Publications -  258
Citations -  19342

SooCheong (Shawn) Jang is an academic researcher from Purdue University. The author has contributed to research in topics: Tourism & Consumer behaviour. The author has an hindex of 63, co-authored 243 publications receiving 16409 citations. Previous affiliations of SooCheong (Shawn) Jang include Kansas State University.

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Perceived quality, emotions, and behavioral intentions: Application of an extended Mehrabian–Russell model to restaurants

TL;DR: In this article, the authors extended Mehrabian and Russell's stimulus-organism-response framework by incorporating restaurant-specific stimuli and including restaurant specific measures of emotion using structural equation modeling, which showed that atmospherics and service function as stimuli that enhance positive emotions while product attributes, such as food quality, act to relieve negative emotional responses.
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Does Food Quality Really Matter in Restaurants? Its Impact On Customer Satisfaction and Behavioral Intentions:

TL;DR: In this article, the authors investigate how food quality is perceived in relation to satisfaction and behavioral intentions in mid-to upscale restaurants and identify which attributes among food-related qualities are critical in improving satisfaction and heightening revisit intention.
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Tourism expansion and economic development: the case of Taiwan.

TL;DR: In Taiwan, tourism and economic development reinforce each other, indicating a long-run equilibrium relationship and further a bi-directional causality between the two factors.
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Temporal destination revisit intention: The effects of novelty seeking and satisfaction

TL;DR: This paper explored the effects of tourists' novelty-seeking and destination satisfaction on the revisit intentions measured on short-term, mid-term and long-term bases, and found that novelty seeking was a significant antecedent of midterm revisit intention that was connected to longterm intention.
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The Effect of Environmental Perceptions on Behavioral Intentions Through Emotions: The Case of Upscale Restaurants

TL;DR: This paper built a conceptual model to show how customers' perceptions of dining environments influence behavioral intentions through emotions in the upscale restaurant setting, and found that customers perceived dining environments influenced behavioral intentions.