Stephen J. Hiemstra

TL;DR: In this paper, the authors investigate whether demographic and behavioral characteristics differ significantly among groups of online virtual community members; identify factors that affect the community members' loyalty; and determine if the loyalty to an online virtual communities would lead members to purchase products.

TL;DR: In this paper, a new type of an extrapolative forecasting model that improves the forecasting models of daily occupancy levels in a hotel by focusing on the shape of past booking curves was developed and tested.

TL;DR: In this paper, the authors address the need for measuring meeting planners' preferences of hotel selection to help hotel management better understand their customers' expectations in the meeting business using hybrid conjoint analysis (HCA).

TL;DR: In this paper, the authors present a new analysis of the elasticity of supply of lodging services, which is based on an earlier study of elasticity-of-demand in making this assessment, and they find that about $6 out of $7 of the tax is ultimately paid by guests and $1 is paid indirectly by the lodging industry.

TL;DR: In this article, the authors developed a set of seven demand models that identify the major factors associated with changes in tourism to Hong Kong, including gross domestic product, relative consumer prices, exchange rates, and interest rates.