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Wan-Hsiu Sunny Tsai
Researcher at University of Miami
Publications - 46
Citations - 2168
Wan-Hsiu Sunny Tsai is an academic researcher from University of Miami. The author has contributed to research in topics: Social media & Public engagement. The author has an hindex of 18, co-authored 40 publications receiving 1610 citations.
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Motivations and Antecedents of Consumer Engagement With Brand Pages on Social Networking Sites
TL;DR: This article explored the types of consumer engagement with brand pages on Facebook as well as the motivations and antecedents that drive such engagement, and found that relationship-oriented factors played a significant role in inducing consumer engagement on SNSs.
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How companies cultivate relationships with publics on social network sites: Evidence from China and the United States
TL;DR: Wang et al. as mentioned in this paper examined how companies use popular social network sites (SNSs) to facilitate dialogues with publics in two culturally distinct countries: China and the United States.
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Beyond liking or following: Understanding public engagement on social networking sites in China
TL;DR: Wang et al. as discussed by the authors explored the types of public engagement with corporate pages on leading Chinese SNSs as well as the motivations and antecedents that drive such engagement, and proposed a conceptual model incorporating social media dependency and several social relationship factors, including parasocial interaction, perceived source credibility, and community identification.
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Perceptual, Attitudinal, and Behavioral Outcomes of Organization–Public Engagement on Corporate Social Networking Sites
TL;DR: In this paper, a conceptual model that measures public engagement with corporate pages on social networking sites, and evaluates the influence of such engagement on important perceptual, relational, and behavioral outcomes is proposed and tested.
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Consumer engagement with brands on social network sites: A cross-cultural comparison of China and the USA
TL;DR: In this paper, a cross-cultural study evaluates how culture influences consumers' engagement levels and activities on brand pages of social network sites and further evaluates the underlying motivations and engagement mechanisms in two culturally distinct countries, China and the USA.