Ying-Hueih Chen

TL;DR: In this article, a comprehensive list of attributes and features of online shopping websites that increase consumer purchase intention is proposed and investigated by synthesizing prior literature, and consumers with different levels of computer expertise are categorized into three groups based on the attributes they prefer.

TL;DR: In this paper, the authors examined the influence of shared values, satisfaction with previous interactions, and website privacy policies on the trust of 381 active virtual community members, and found that trust shows a positive and significant effect on relationship commitment and member stickiness.

TL;DR: The results suggest that trust is enforced when organizations develop shared goals, form social relational embeddedness, and initiate influence strategies, which leads to better inter-organizational collaboration and knowledge sharing.

TL;DR: In this paper, the authors investigated the impact of perceived ease of use, perceived usefulness, and relational embeddedness on trust associated with e-marketplace providers and found that perceived ease-of-use positively influences perceived usefulness and relational embedness positively influences user trust.

TL;DR: In this paper, the authors examined the effect of service quality (interaction, physical environment, and outcome quality) on trust, to investigate the trust transfer in the healthcare industry, to explore the moderating effects of image congruence and switching costs on the trust transferred, and to assess the effect on patients' willingness of recommendation.