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Zhijun Chen

Researcher at Shanghai University of Finance and Economics

Publications -  21
Citations -  1039

Zhijun Chen is an academic researcher from Shanghai University of Finance and Economics. The author has contributed to research in topics: Organizational citizenship behavior & Transformational leadership. The author has an hindex of 9, co-authored 19 publications receiving 756 citations. Previous affiliations of Zhijun Chen include Hong Kong University of Science and Technology & University of Western Australia.

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How does a servant leader fuel the service fire? A multilevel model of servant leadership, individual self identity, group competition climate, and customer service performance.

TL;DR: It is found that hair stylists' self-identity embedded in the group, namely, self-efficacy and group identification, partially mediated the positive effect of salon managers' servant leadership on stylist' service performance as rated by the customers, after taking into account the positive influence of transformational leadership.
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The Differential Effects of General Mental Ability and Emotional Intelligence on Academic Performance and Social Interactions.

TL;DR: In this article, the authors consider the debate about whether emotional intelligence has incremental validity over and above traditional intelligence dimensions and propose that emotional intelligence and general mental abilities differ in predicting academic performance and the quality of social interactions among college students.
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Beyond the Individual Victim: Multilevel Consequences of Abusive Supervision in Teams

TL;DR: It is concluded that abusive supervision in team settings holds toxic consequences for the team and individual, and practical implications as well as suggestions for future research on abusive supervision as a multilevel phenomenon are offered.
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Applying Uncertainty Management Theory To Employee Voice Behavior: An Integrative Investigation

TL;DR: In this paper, the authors integrate justice research with the elaboration likelihood model and consider employee voice behavior as a function of three (interpersonal, procedural, and distributive) facets of justice perceptions in combination.
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A Social Information Processing Perspective of Coworker Influence on a Focal Employee

TL;DR: It is hypothesized that there are, at least, three distinct types of coworker dyadic influence, and a moderated mediation model is developed and tested to explicate such influence.