Webster University Vienna

About: Webster University Vienna is a education organization based out in Vienna, Austria. It is known for research contribution in the topics: Monetary policy & Cognition. The organization has 60 authors who have published 168 publications receiving 3182 citations.

Booking High-Complex Travel Products on the Internet: The Role of Trust, Convenience, and Attitude

Abstract: The number of electronic channels in the tourism industry has significantly increased and led to substantial changes in consumers’ booking behavior. The majority of extant research in this area addresses single travel products that show a low level of complexity (e.g., airline tickets). This study focuses on the role of product complexity by testing a research model on online booking intention of high-complex travel products which have been less investigated. The results show that for high-complex travel products, trust shows a stronger positive impact on attitude towards online booking compared to previous research. In contrast, perceived convenience of the Internet as a booking channel shows no significant impact which differs from previous findings on low-complex travel products. Attitude and subjective norm both positively influence online booking intention. The results suggest that the role of product complexity in drivers of online purchase intention should be revisited and its potential moderating impact should be considered.

'Each in Their Own Garden': Obstacles for the Implementation of Open Government in the Public Sector of the German-speaking Region

Abstract: The utilization of new technologies by the public sector differs from the one by private companies and individuals Regarding technologies that enable transparency, openness and outside participation (those usually associated with the term Open Government), not only a limited knowledge of the relevant technologies and capabilities, but also cultural and organizational factors can hinder their implementation In this study we analyze such factors and ask about their relevance in the German speaking region In the working group Open Government in the interdisciplinary research cooperation ISPRAT eV researchers used a methodological mix of qualitative and quantitative data Four focus groups and six telephone interviews within different levels of management in the public sector were conducted to identify the relevant factors Furthermore, a representative quantitative survey was extended by study-specific questions As result, three key areas regarding the potential cultural and organizational barriers are presented: information cultures and divergent interests in agencies, limited innovation potential in organizational cultures and limited communication of strategies From this analysis, further implications and some recommendations are derived

The End of a 'Period': Sustainability and the Questioning Attitude

Abstract: Children enter school as question marks and leave as periods. From Neil Postman and Charles Weingartner (1969) in Teaching as a Subversive Activity. The aphorism above suggests that students exit secondary school thinking they “know” what needs to be known…period. Higher education may simply serve to replace the period (.) with an exclamation (!). Upon exit from college, students “know what is to be known” even better, are more confident in stating it and think they are prepared for job placement. Can universities help students recapture the thrill of being question marks (?), suggesting a joyful pursuit of continual self-discovery? In addressing this question, we submit that only with enduring questioning, life-long pursuit of new insights and continual adaptive change, are college graduates able to contribute to and partake in the paradigm shift of sustainability. Our essay seeks to connect the mindset of questioning and adaptive change to the current sustainability transformation within universities. In doing so, we set forth a foundation for understanding how universities, particularly schools and colleges of business, can empower students to leave our halls as “?”s and effectively participate in the sustainability transformation.

Navigating an Immersive Narratology: Factors to Explain the Reception of Fake News

Abstract: In direct response to the rise in fake news as a socio-cultural and political phenomenon, this article presents an analysis of the factors that may help to explain the reception of fake news. In ad...