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Showing papers in "European Management Journal in 1990"


Journal ArticleDOI
TL;DR: Buchanan and Gillies as mentioned in this paper argue that customer satisfaction and retention are vital and can be improved by the technique which they call a Value Managed Relationship (VMR), which is a collaborative, communicative partnership between suppliers and the supplier's customers.

138 citations



Journal ArticleDOI
Mats Forsgren1
TL;DR: In this paper, an alternative model is developed which categorizes these firms as heterogeneous and political systems in a network context rather than as homogeneous and hierarchically controlled systems, with foreign subsidiaries not only developing their own objectives but their own powerful resources.

127 citations


Journal ArticleDOI
TL;DR: Hakansson as discussed by the authors considers how companies handle their technological development in relation to external clients and organizations, particularly in terms of collaborative projects, and shows that collaborative relationships are of strategic importance to companies, these relationships are investment-intensive, and that the type of counterpart used is important (suppliers and customers).

125 citations


Journal ArticleDOI

110 citations


Journal ArticleDOI
TL;DR: In this article, Rene Olie explores various obstacles to merger success and develops a dynamic model of merger stability, concluding that the successful integration of an international merger is a very long process which is assisted by a sense of parity and common management programs, tasks and goals.

101 citations


Journal ArticleDOI
TL;DR: The role of boards of directors in shaping corporate strategy has increased in importance in recent years as mentioned in this paper. However, evidence suggests that boards differ significantly in their involvement in the strategic arena.

69 citations


Journal ArticleDOI
TL;DR: In this paper, an overview of the current state of knowledge with respect to the topic of expatriation is given, in an effort to identify the factors associated with expatriate success and to examine determinants of expat failure.

40 citations


Journal ArticleDOI
TL;DR: The role and responsibility of the chief executive in the quality improvement process was discussed in this paper, where the authors identified the factors of a successful QA process and outlined the role the chief executives need to play if the process is to be effective in the long-term.

37 citations


Journal ArticleDOI
TL;DR: In this article, the authors present the findings of an in-depth analysis of seventeen cases of new product development in the Dutch medical equipment industry by discussing eight critical success factors related to networking.

36 citations


Journal ArticleDOI
TL;DR: Vandermerwe as discussed by the authors argues that the way to achieve customer satisfaction is through the ability to deliver full solution systems throughout the customer's activity cycle and that the power to deliver results lies in value-added services.

Journal ArticleDOI
TL;DR: The creation of a transnational European model of management should be rooted in the values and behaviour of a European way of life as discussed by the authors, since there are both convergent and divergent forces and tendencies at work.

Journal ArticleDOI
TL;DR: In this article, the authors explore some of the pedagogic problems that can result and make some tentative suggestions as to how Porter's model may be used without giving rise to confusion.

Journal ArticleDOI
TL;DR: Seddon as discussed by the authors argues that the principal method of privatization will be by sale of state-owned businesses either to existing private sector companies, to investors via a stock market or to employees of the business concerned.

Journal ArticleDOI
TL;DR: In this paper, Guillaume Franck focusses on the paramount importance of the impact of culture on the success or failure of a merger or acquisition and explores some of the concepts, particularly in the field of cultural dynamics, that executives of European multinationals have used in M and A situations.

Journal ArticleDOI
TL;DR: The emphasis of as mentioned in this paper lies in the conviction that such fundamental human qualities as meaning, maturity and even wisdom eventually will be expatriated from our economic activities unless people individually as well as collectively realize that the work they are doing, the life they are living, and the death they will inevitably experience, are interrelated.

Journal ArticleDOI
TL;DR: Roure et al. as mentioned in this paper studied 34 major European venture capital firms to get views which would assist strategists and public policy makers, finding that further growth in venture capital, with strong financial support from pension funds and life assurance companies, greater competition and lower returns among VC firms, and a shift of investment away from early-stage firms to more fully established ones.

Journal ArticleDOI
TL;DR: In this article, the authors suggest a framework of companies in which the main differentiating factor is that of corporate strategy and its orientation, using a statistical method of data classification, and suggest that the main difference between companies is the corporate strategy.

Journal ArticleDOI
TL;DR: The story of the acquisition of Zanussi by Electrolux, a process begun in 1983, is a classic success story involving an aggressively acquisitive company growing strategically in a difficult industry.

Journal ArticleDOI
TL;DR: In this article, Tjerk Hooghiemstra presents a framework for the successful management of talent which includes formulae developed by Hay for competency profiling and assessing leadership styles and work climate in the immediate environment.

Journal ArticleDOI
TL;DR: Developing the human resource, in terms of enlightened education and personnel policies, is seen as the most effective way of controlling computer-based systems and realizing commercial opportunities, without encountering the inherent risks.


Journal ArticleDOI
TL;DR: In this paper, Kamran Kashani focuses on the decision-making process as the clue to the success or failure of global marketing programs and discovers that the use of "facilitators" to soften subsidiaries' resistance to head office initiatives is essential.

Journal ArticleDOI
John Donegan1
TL;DR: It is argued that the successful transformation into a learning organisation requires two essential ingredients -- integration and strategy -- and a total or "holistic" approach is needed.

Journal ArticleDOI
TL;DR: Ian Angell illustrates, with a well-known brain-teaser, that mathematical logic can be misleading when used as a strategy in the disordered world of business by management consultants.

Journal ArticleDOI
TL;DR: Demb and Neubauer argue that the external vision and judgement brought about by board directors to mediate this lifespace provide the greatest added-value of all as discussed by the authors. But it is the third area where the board has a unique and unequivocal role, it can make itself responsible for identifying and prioritising standards against which the corporation will allow itself to be judged.

Journal ArticleDOI
TL;DR: In this paper, the authors report the results of empirical research into the budgeting and evaluation techniques used by a number of British multinational companies to monitor the performance of their foreign subsidiaries and suggest guidelines for use by management moving into cross-border activity.

Journal ArticleDOI
TL;DR: In the 1989/1990 Minit Corporation/European Journal Best Management Essay of the Year Competition, Richard Ford chose marketing aspects of managing retail service businesses for the 1990s as mentioned in this paper.

Journal ArticleDOI
TL;DR: In this paper, Reinhard Hunerberg traces the reasons for these risks and concludes that there are exciting and profitable business ventures possible for foreigners in Eastern Europe, but factors remain in the situation in this region which counsel strict caution on the part of the foreign investor.