A multi-phase network situational awareness cognitive task analysis

TLDR: The cognitive task-analysis methodology that was followed to acquire feedback from network analysts and managers and the generation of a novel task-flow diagram representing the activities of the target user base is discussed.

Abstract: The goal of our project is to create a set of next-generation cyber situational-awareness capabilities with applications to other domains in the long term. The objective is to improve the decision-making process to enable decision makers to choose better actions. To this end, we put extensive effort into making certain that we had feedback fromnetwork analysts and managers and understand what their genuine needs are. This article discusses the cognitive task-analysis methodology that we followed to acquire feedback from the analysts. This article also provides the details we acquired from the analysts on their processes, goals, concerns, the data and metadata that they analyze. Finally, we describe the generation of a novel task-flow diagram representing the activities of the target user base.