Evaluating Web Usability from the User's Perspective
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This paper proposes a distinct measure, which combines the qualitative, quantitative factors referred in the literature with rarely mentioned factors such as trust and feature state, which determines the usability of a website from the user view point.Abstract:
The presence of multiple websites offering similar services has changed the user outlook. The user now prefers to visit those sites, which are easy to use. Many different methods have been proposed to measure usability of a website. The quantitative methods focus on the performance measurement of the website whereas the qualitative methods estimate the user's opinion of a website. However none of these specify measurement of the human emotions; the emotional experiences of the user during the website visit. This emotional aspect plays a strong guiding force in the way a user uses the website. In this paper we propose a distinct measure, which combines the qualitative, quantitative factors referred in the literature with rarely mentioned factors such as trust and feature state. The measure thus obtained determines the usability of a website from the user view point .It can be employed to compare usability of different websitesread more
Citations
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Applying a multicriteria satisfaction analysis approach based on user preferences to rank usability attributes in e-tourism websites
TL;DR: The application of a Multicriteria Satisfaction Analysis (MUSA) method to rank usability attributes in websites based on their competitiveness importance is presented, suggesting that for each e-commerce website certain usability attributes are likely to be more crucial to the success of the ecommerce website than others.
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Factors Affecting Faculty Web Portal Usability
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Influence of faculty- and web portal design-related factors on web portal usability: A hierarchical regression analysis
TL;DR: It was concluded that commitment was a strong positive ''force'' that could push older people to use Internet technologies, and technical and non-technical aspects influence web portal usability.
References
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Book
Usability Engineering
TL;DR: This guide to the methods of usability engineering provides cost-effective methods that will help developers improve their user interfaces immediately and shows you how to avoid the four most frequently listed reasons for delay in software projects.
Book
Designing the User Interface: Strategies for Effective Human-Computer Interaction
TL;DR: The Sixth Edition of Designing the User Interface provides a comprehensive, authoritative, and up-to-date introduction to the dynamic field of human-computer interaction and user experience (UX) design.
Proceedings ArticleDOI
Usability inspection methods
TL;DR: Usability inspection is the generic name for a set of costeffective ways of evaluating user interfaces to find usability problems.
Book
Handbook of Human-Computer Interaction
TL;DR: Models and Theories of Human-Computer Interaction (9 chapters).
Book
Handbook of Usability Testing: How to Plan, Design, and Conduct Effective Tests
TL;DR: The Handbook of Usability Testing gives you practical, step-by-step guidelines in plain English to design and administer extremely reliable tests to ensure that people find it easy and desirable to use.