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Flexible hardware configurations for studying mobile usability

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TLDR
A modular solution to mobile usability labs is presented, allowing both belt- and backpack-worn configurations and flexible division of equipment between the user, the moderator, and the environment, without sacrificing data quality, operational duration, or light weight.
Abstract
The main challenges for mobile usability labs, as measurement instruments, lay not so much on being able to record what happens on the user interface, but capturing the interactional relationship between the user and the environment. An ideal mobile usability lab would enable recording, with sufficient accuracy and reliability, the user's deployment of gaze, the hands, the near bodyspace, proximate and distant objects of interest, as well as abrupt environmental events. An inherent complication is that the equipment will affect these events and is affected by them. We argue that a balance between coverage and obtrusiveness must be found on a per case basis. We present a modular solution to mobile usability labs, allowing both belt- and backpack-worn configurations and flexible division of equipment between the user, the moderator, and the environment. These benefits were achieved without sacrificing data quality, operational duration, or light weight. We describe system design rationale and report first experiences from a field experiment. Current work concentrates on simplifying the system to improve cost-efficiency.

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Citations
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References
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Book

Usability Engineering

Jakob Nielsen
TL;DR: This guide to the methods of usability engineering provides cost-effective methods that will help developers improve their user interfaces immediately and shows you how to avoid the four most frequently listed reasons for delay in software projects.
Proceedings ArticleDOI

Interaction in 4-second bursts: the fragmented nature of attentional resources in mobile HCI

TL;DR: In this article, the Re-source Competition Framework (RCF) was used to predict the performance of Web search tasks on mobile phones while moving through nine varied but typical urban situations.
Book ChapterDOI

Is It Worth the Hassle? Exploring the Added Value of Evaluating the Usability of Context-Aware Mobile Systems in the Field

TL;DR: The results show that the added value of conducting usability evaluations in the field is very little and that recreating central aspects of the use context in a laboratory setting enables the identification of the same usability problem list.
Journal ArticleDOI

Embodied interaction with a 3D versus 2D mobile map

TL;DR: 2D maps direct users into using reliable and ubiquitous environmental cues like street names and crossings, and 2D better affords the use of pre-knowledge and bodily action to reduce cognitive workload, so some 3D users learned to shift to 2D-like strategies and could thereby improve performance.
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