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Information Richness. A New Approach to Managerial Behavior and Organization Design

TLDR
The concept of information richness is introduced, and three models of information processing are proposed that describe (1) manager information behavior, (2) organizational mechanisms for coping with equivocality from the environment, and (3) organizational mechanism for internal coordination.
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This article is published in Research in Organizational Behavior.The article was published on 1983-05-01. It has received 2538 citations till now. The article focuses on the topics: Organizational information theory & Information behavior.

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Organizational Learning: The Contributing Processes and the Literatures

TL;DR: The literature on knowledge acquisition is voluminous and multi-faceted as mentioned in this paper, and so the knowledge acquisition construct is portrayed as consisting of five subconstructs or subprocesses: 1 drawing on knowledge available at the organization's birth, 2 learning from experience, 3 learning by observing other organizations, 4 grafting on to itself components that possess knowledge needed but not possessed by the organization, and 5 noticing or searching for information about the environment and performance.
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Computer-Mediated Communication Impersonal, Interpersonal, and Hyperpersonal Interaction

TL;DR: The authors reviewed the history of computer mediated communication and found that impersonal communication is sometimes advantageous, and strategies for the intentional depersonalization of media use are inferred, with implications for Group Decision Support Systems effects.
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Interpersonal Effects in Computer-Mediated Interaction: A Relational Perspective

TL;DR: The authors examined the assumptions, methods, and findings of such research and suggested that negative relational effects are confined to narrow situational boundary conditions and that communicators develop individuating impressions of others through accumulated CMC messages based upon these impressions, users may develop relationships and express multidimensional relational messages through verbal or textual cues.
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Perspective Making and Perspective Taking in Communities of Knowing

TL;DR: In this article, the authors present models of language, communication and cognition that can assist in the design of electronic communication systems for perspective making and perspective taking in knowledge-intensive firms.
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Understanding and mitigating uncertainty in online exchange relationships: a principal- agent perspective

TL;DR: This study draws upon and extends the principal-agent perspective to identify and propose a set of four antecedents of perceived uncertainty in online buyer seller relationship superceived information asymmetry, fears of seller opportunism, information privacy concerns, and information security concerns which facilitate online exchange relationships by overcoming the agency problems of adverse selection and moral hazard.
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Institutionalized Organizations: Formal Structure as Myth and Ceremony

TL;DR: Many formal organizational structures arise as reflections of rationalized institutional rules as discussed by the authors, and the elaboration of such rules in modern states and societies accounts in part for the expansion and i...
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