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Journal ArticleDOI

Knowledge elicitation with multiple experts: considerations and techniques

Karen L. McGraw, +1 more
- 01 Mar 1988 - 
- Vol. 2, Iss: 1, pp 31-44
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TLDR
This tutorial for novice knowledge engineers and managers discusses some considerations involved in using multiple experts, including deciding when multiple experts may be necessary, eliciting knowledge from multiple experts individually or in small groups, and knowledge engineer capabilities and preparation.
Abstract
The already difficult knowledge acquisition process is complicated when the expert system being developed requires interaction with multiple experts. In this tutorial for novice knowledge engineers and managers we discuss some considerations involved in using multiple experts, including (1) deciding when multiple experts may be necessary, (2) eliciting knowledge from multiple experts individually or in small groups, and (3) knowledge engineer capabilities and preparation. Next, we present three specific group-appropriate techniques to elicit knowledge during a knowledge acquisition session: brainstorming, consensus decision making, and the nominal group technique. Finally, we consider the importance and objectives of debriefing following knowledge acquisition from multiple experts

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Citations
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Journal ArticleDOI

Use of the Critical Decision Method to Elicit Expert Knowledge: A Case Study in the Methodology of Cognitive Task Analysis:

TL;DR: The Critical Decision Method research illustrates the sorts of knowledge representation products that can arise from cognitive task analysis and shows how one can approach methodological issues surrounding Cognitive task analysis, including questions about data quality and method reliability, efficiency, and utility.
Journal ArticleDOI

Digital healthcare technology adoption by elderly people: A capability approach model

TL;DR: A theoretical model of adoption of digital healthcare technologies that support independent living applying the capability approach is developed, and the availability of digital technologies should be considered as a mediator between outcome expectations and intention to use technologies.
Journal ArticleDOI

Knowledge acquisition: issues, techniques and methodology

TL;DR: Issues related to people involved in the knowledge acquisition task are discussed, techniques to acquire knowledge are reviewed, and a methodology that offers a structured approach to knowledge acquisition is presented.
Journal ArticleDOI

Focus groups as a knowledge elicitation technique: an exploratory study

TL;DR: It was found that focus groups performed better in generating original responses than individual interviews and thatfocus groups were at least as good as individual interviews in terms of the quality and acceptability of ideas.
References
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Book

Building Expert Systems

TL;DR: This book provides a broad introduction to the concepts and methods necessary for an understanding of how these systems work.
Book

Applied Imagination: Principles and Procedures of Creative Thinking

TL;DR: In this article, applied imagination principles and procedures of creative thinking are discussed and discussed in the context of the best seller book of the year, "The Power of Imagination" (2010).