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Qualitative research methods for the travel and tourism industry.

K. I. Peterson, +2 more
- pp 433-438
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The article was published on 1987-01-01 and is currently open access. It has received 55 citations till now. The article focuses on the topics: Tourism geography & Tourism.

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Sustainable tourism or maintainable tourism: Managing resources for more than average outcomes

TL;DR: This article explored the concept of sustainable tourism and in particular the nexus between maintainable tourism and sustainable tourism, and argued that the nexus involves an understanding of stakeholder perceptions, and applied this to the Daintree region of Far North Queensland, Australia to determine whether tourism in the region is operating in a sustainable or maintainable manner.
Journal ArticleDOI

Sustainable Tourism or Maintainable Tourism: Managing Resources for More Than Average Outcomes

TL;DR: This paper explored the concept of sustainable tourism and in particular the nexus between maintainable tourism and sustainable tourism, and argued that the nexus involves an understanding of stakeholder perceptions, and applied this to the Daintree region of Far North Queensland, Australia to determine whether tourism in the region is operating in a sustainable or maintainable manner.
Journal ArticleDOI

Emotional labor in the hospitality industry: the influence of contextual factors.

TL;DR: In this article, the authors examine the contextual factors that affect the emotional labor (EL) strategy undertaken by hospitality employees and reveal four situational and organizational factors: manager-employee relationship, job's physical demands, quality of EL training, frequency, duration and repetition of guest/employee encounters.
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VFR tourism: The Host Experience

TL;DR: In this article, the authors explored the experience of hosting friends and relatives (HFR) based on 51 in-depth interviews with local residents at the Israeli tourism destination of Eilat, and presented a fourfold typology of HFR behavioral styles that span from engagement in predominantly indoor-related activities to visitations in outdoor commercial attractions.
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Using Grounded Theory to Explore Stakeholder Perceptions of Tourism

TL;DR: In this article, the authors explored the application of grounded theory as a tool for building theory on the relationship between stakeholder analysis, perceptions of tourism induced change and sustainable tourism, using the study area of the Daintree area of far north Queensland, Australia.