Patent
System and method for synchronized co-browsing by users in different web sessions
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TLDR
In this paper, a system and method for enabling co-browsing between two or more users accessing a website in separate sessions is presented, where each of the users operates a web browser instance to browse the website.Abstract:
A system and method for enabling co-browsing between two or more users accessing a website in separate sessions. Each of the users operates a web browser instance to browse the website. The website comprises one or more web pages, at least a portion of which includes embedded software code or script. A collaboration manager, established after the users consent to co-browsing, associates the sessions of the users. As the users navigate to new web addresses in the website or enter data into their browser instances, the software code or script embedded within the web pages rendered in the browser instances causes each user's browser to communicate changes in the web addresses or data to the collaboration manager. The collaboration manager receives the communicated changes and provides them to other co-browsing users. Synchronization of cursors, scroll-bar positions and other browser events is also supported.read more
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References
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Patent
Methods and apparatus providing electronic messages that are linked and aggregated
TL;DR: In this article, a graphical user interface of an electronic messaging system displays a message in the form of header portions and one or more body portions, each of the body portions has a selection region.
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Web session collaboration
Lawrence Catchpole,Joseph K. Vossen,Eugene S. Briski,Jeffrey S. Barber,Andrew Gingher,Michael Stittleburg +5 more
TL;DR: In this paper, a method of monitoring browser interactions with a server arrangement includes: capturing information regarding requests and corresponding responses; identifying sessions, each session including requests received at the server arrangement and corresponding response; assigning a session identification (SessionID) for each identified session; recording in a database the SessionID, the content of each respective request in the session, each corresponding response, and a chronological order of the requests; and re-creating selected pages representative of a particular browser's interactions and identifying browsing patterns.
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Apparatus and method for sharing information in simultaneously viewed documents on a communication system
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