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Telecom Reform: Principles, Policies and Regulatory Practices

William H. Melody
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The article was published on 1997-01-01 and is currently open access. It has received 88 citations till now.

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Deconstruction of the telecommunications industry: from value chains to value networks

Feng Li, +1 more
- 01 Oct 2002 - 
TL;DR: In this article, the authors use recent evidence to illustrate the evolving telecommunications value chains and market structure, examine the underlying theoretical and practical reasons for such changes, and highlight the strategic implications for the various players involved.
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Satisfaction with mobile services in Canada: An empirical investigation

Ofir Turel, +1 more
- 01 Jun 2006 - 
TL;DR: In this paper, the antecedents of customer satisfaction and loyalty through an empirical investigation of 210 young adult cellular subscribers in Canada by adapting the American Customer Satisfaction Model was calculated.
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Telecommunications Liberalization and Regulatory Governance: Lessons from Latin America

Luis H. Gutiérrez, +1 more
- 04 Feb 2008 - 
TL;DR: The role of the state changed in Latin American and Caribbean countries between 1985 and 1995 as eight regulatory commissions were created (for the nineteen countries in our regional sample). This institutional innovation was part of the liberalization process that has permeated the hemisphere as discussed by the authors.
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Media policy and globalization

Paula Chakravartty, +1 more
TL;DR: In this paper, the authors take a fresh look at media and communications policy and provide a comprehensive account of issues that are central to the study of the field, by examining policy areas that have proved to be of common concern for societies across different socio-economic realities.
Journal ArticleDOI

Regulatory governance in the Latin American telecommunications sector

Luis H. Gutiérrez
- 01 Dec 2003 - 
TL;DR: In this article, the authors look at trends in 25 Latin American and Caribbean countries during 1980-2001 and construct an index based on the following aspects: autonomy, accountability, clarity of roles and objectives, transparency and participation, and the type of legal mandate that creates a regulatory body.