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The Essence of operations management

Terry Hill
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TLDR
In this article, the authors present a survey of the 1990s in the field of management of operations and design of a delivery system, including: 1. Managing operations 2. Strategic context 3. Operations and design 4. Controlling operations 5. Quality 7.
Abstract
1. Managing operations 2. Strategic context 3. Operations and design 4. The delivery system 5. Controlling operations 6. Quality 7. The job of work in the 1990s Index

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