Journal ArticleDOI
The Importance of Process Thinking in Business Intelligence
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It is argued that by adopting process- thinking in BI, further opportunities for business value creation could be discovered through systematic analysis of the non-technical aspects of BI and BPM integration, including strategy alignment, human-centered knowledge management, and ongoing improvement of BI supported processes.Abstract:
The growing field of Operational Business Intelligence (BI) has resulted in increasing interest in BI-supported Business Processes (BPs), including their management and ongoing improvement. This has led BI practitioners to consider another field–Business Process Management (BPM)–that is closely related to business performance management. However, current approaches to the BPM and operational BI integration have been limited and reduced to the problem of technical integration of BPM and BI systems. This paper argues that by adopting process- thinking in BI, further opportunities for business value creation could be discovered through systematic analysis of the non-technical aspects of BI and BPM integration, including strategy alignment, human-centered knowledge management, and ongoing improvement of BI supported processes. The authors propose a theoretical framework founded in the related research in BPM, BI, and Knowledge Management (KM) fields, describing the ways it has been used to guide ongoing empirical research in diverse case organizations across different industry sectors.read more
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References
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Journal ArticleDOI
Empirical research in information systems: the practice of relevance
Izak Benbasat,Robert W. Zmud +1 more
TL;DR: This commentary discusses why most IS research today lacks relevance to practice and suggests tactics, procedures, and guidelines that the IS academic community might follow in their research efforts and articles to introduce relevancy to practitioners.
Journal ArticleDOI
Special issue on action research in information systems: making is research relevant to practice--foreword
TL;DR: Action research has been accepted as a valid research method in other applied fields such as organization development and education, and there is no reason why action research should not be accepted in the field of information systems as mentioned in this paper.
Journal ArticleDOI
Business process intelligence
TL;DR: In this paper, a set of integrated tools that support business and IT users in managing process execution quality by providing several features, such as analysis, prediction, monitoring, control, and optimization.
Book
Managing Knowledge Work
TL;DR: In this article, the authors present a true teaching text complete with pedagogical features to support learning, which will provide a rigorous yet accessible approach to the new area of knowledge management.
Journal ArticleDOI
Toward improving the relevance of information systems research to practice: the role of applicability checks
Michael Rosemann,Iris Vessey +1 more
TL;DR: This paper presents an actionable, systematic approach to evaluating, establishing, and further improving research relevance, based on the analyses of three dimensions of relevance that are critical to practitioners' attempts to internalize IS research findings (importance, accessibility, and suitability).