Open AccessBook
The Knowing Organization: How Organizations Use Information to Construct Meaning, Create Knowledge, and Make Decisions
TLDR
In this paper, the authors present a holistic approach to manage the sensemaking, knowledge building, and decision-making processes of an organization, by holistically managing its sensemaking and knowledge building processes.Abstract:
An organization uses information strategically in three areas: to make sense of change in its environment; to create new knowledge for innovation; and to make decisions about courses of action. These apparently distinct processes are in fact complementary pieces of a larger canvas, and the information behaviors analyzed in each approach interweave into a richer explanation of information use in organizations. Through sensemaking, people in an organization give meaning to the events and actions of the organization. Through knowledge creation, the insights of individuals are converted into knowledge that can be used to design new products or improve performance. Finally, in decision making, understanding and knowledge are focused on the selection of and commitment to an appropriate course of action. By holistically managing its sensemaking, knowledge building and decision-making processes, the Knowing Organization will have the necessary understanding and knowledge to act wisely and decisively.read more
Citations
More filters
Journal ArticleDOI
The Reification of Absorptive Capacity: A Critical Review and Rejuvenation of the Construct
TL;DR: This paper conducted a detailed analysis of 289 absorptive capacity papers from 14 journals to assess how the construct has been utilized, examine the key papers in the field, and identify the substantive contributions to the broader literature using a thematic analysis.
Journal ArticleDOI
Neoliberalism, higher education and the knowledge economy: from the free market to knowledge capitalism
Mark Olssen,Michael A. Peters +1 more
TL;DR: In this article, the authors trace the links between neoliberalism and globalization on the one hand, and the knowledge economy on the other, and argue that the role of higher education for the economy is seen by governments as having greater importance to the extent that higher education has become the new star ship in the policy fleet for governments.
Journal ArticleDOI
The wisdom hierarchy: representations of the DIKW hierarchy
TL;DR: This paper revisits the data-information-knowledge-wisdom (DIKW) hierarchy by examining the articulation of the hierarchy in a number of widely read textbooks, and analysing their statements about the nature of data, information, knowledge, and wisdom.
Journal ArticleDOI
Absorptive capacity configurations in supply chains: gearing for partner-enabled market knowledge creation
TL;DR: This study uncovers and examines the variety of supply chain partnership configurations that exist based on differences in capability platforms, reflecting varying processes and information systems, and uses the absorptive capacity lens to build a conceptual framework that links these configurations with partner-enabled market knowledge creation.
Journal ArticleDOI
Evidence based guidelines or collectively constructed “mindlines?” Ethnographic study of knowledge management in primary care
John Gabbay,Andrée le May +1 more
TL;DR: Clinicians rarely accessed and used explicit evidence from research or other sources directly, but relied on “mindlines”—collectively reinforced, internalised, tacit guidelines—to derive individual and collective healthcare decisions.
References
More filters
Book
Sensemaking in organizations
TL;DR: The Nature of Sensemaking Seven properties of sensemaking Sensemaking in Organizations Occasions for Sensemaking The Substance of Sense-making Belief-Driven Processes of Sense Making Action-driven Processes on Sensemaking.
Book
The Knowledge-Creating Company: How Japanese Companies Create the Dynamics of Innovation
Ikujiro Nonaka,Hirotaka Takeuchi +1 more
TL;DR: The Knowledge Creating Company: How Japanese Companies Create the Dynamics of Innovation as mentioned in this paper The Knowledge creating company is a knowledge-creating company that creates the dynamism of the Japanese economy.
Posted Content
A Behavioral Theory of the Firm
Richard M. Cyert,James G. March +1 more
TL;DR: In this article, the authors advocate a theory based on empirical observation of actual firm decision-making, which provides a theory of decision making within business organizations, contrary to the economic theory of the firm, which sees firms as profit-maximizing entities.
Book
The nature of managerial work
TL;DR: The Manager's Working Roles: A Survey of the Managerial Work of Five Chief Executives as discussed by the authors is a survey of the work of five chief executives in the 1990s.