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Journal ArticleDOI

Through the Patientʼs Eyes: Understanding and Promoting Patient-Centered Care

TLDR
This book discusses culture, leadership, and service in the Patient-Centered Hospital, and the Doctor's Involvement in Care from the Patient's Perspective.
Abstract
1. Introduction: Medicine and Health from the Patient's Perspective(Margaret Gerteis, Susan Edgman-Levitan, Jennifer Daley, Thomas L. Delbanco). Part One: The Dimensions of Patient-Centered Care. 2. Treating Patients as Individuals(Kimberly D. Allshouse). 3. Coordinating Care and Integrating Services(Margaret Gerteis). 4. Overcoming the Barrier of Words(Jennifer Daley). 5. Innovations in Patient-Centered Education(Beth Ellers). 6. Enhancing Physical Comfort(Janice D. Walker). 7. Providing Effective Emotional Support(Susan Edgman-Levitan). 8. Involving and Supporting Family and FriAnds(Beth Ellers). 9. Facilitating the Transition Out of the Hospital(Beth Ellers, Janice D. Walker). Part Two: Promoting a Patient-Centered Health Care Environment. 10. Culture, Leadership, and Service in the Patient-Centered Hospital(Margaret Gerteis, Marc J. Roberts). 11. Promoting the Doctor's Involvement in Care(Thomas L. Delbanco). 12. Rebuilding Public Trust and Confidence(Thomas W. Moloney, Barbara Paul).

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Journal Article

The impact of patient-centered care on outcomes.

TL;DR: Positive perceptions of patient-centered communication were associated with better recovery from their discomfort and concern, better emotional health 2 months later, and fewer diagnostic tests and referrals.
Journal ArticleDOI

The effect of patient race and socio-economic status on physicians' perceptions of patients.

TL;DR: The hypothesis that physicians' perceptions of patients were influenced by patients' socio-demographic characteristics was supported, with results supported by survey data.
Journal ArticleDOI

The Values and Value of Patient-Centered Care

TL;DR: Patient-centered care has now made it to center stage in discussions of quality in health care institutions, health planners, congressional representatives, and hospital public.
Journal ArticleDOI

Quality and Safety Education for Nurses.

TL;DR: The authors propose statements of the knowledge, skills, and attitudes (KSAs) for each competency that should be developed during pre-licensure nursing education and invite the profession to comment on the competencies and their definitions.
Journal ArticleDOI

Falling through the cracks: challenges and opportunities for improving transitional care for persons with continuous complex care needs.

TL;DR: The nature of the problem, its prevalence, manifestations of poorly executed transitions, and potentially remediable barriers, followed by promising new directions for quality improvement at the level of the delivery system, information technology, and national health policy are presented.
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