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Journal ArticleDOI

What Does it Take to Make Surprises Less Surprising

Elizabeth Eppel
- 02 Nov 2012 - 
- Vol. 14, Iss: 7, pp 881-902
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TLDR
In this paper, an empirical example from New Zealand is used to show the contribution complexity theory has to make to helping public management scholars and practitioners understand the origin of surprises and anticipate them.
Abstract
It is not unusual for public management systems to be ‘caught by surprise’ when events unfold which had not been anticipated in policy processes. An empirical example from New Zealand is used to show the contribution complexity theory has to make to helping public management scholars and practitioners understand the origin of surprises and anticipate them. This illustrative case identifies a number of unforeseen events in tertiary education, their origins and effects through a complexity-informed lens. These self-organizing changes can be the source of unwanted surprises (unknown unknowns) which require complexity-compatible approaches to their anticipation and management.

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Citations
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What is Narrative Analysis

Vanessa May
TL;DR: Recording of presentation introducing narrative analysis, outlining what it is, why it can be a useful approach, how to do it and where to find out more.
Journal ArticleDOI

Chaos, Complexity and Sociology: Myths, Models and Theories@@@Chaos and Intoxication

TL;DR: In this paper, an emergent perspective on Chaos and Pattern in Complex Systems is presented. But it is based on the notion of the Micro-Macro Bridge and does not consider the complexity of human relationships.
Journal ArticleDOI

Complexity thinking in public administration’s theories-in-use

TL;DR: In this article, a compressed overview of complexity theory in public administration creates a starting point for comparison with other theories-in-use and concludes that understanding the complexity friendliness of extant theories will both facilitate the greater use of complexity theories in PA and extend the explanatory capacity of the existing compatible theories.
References
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Book

Agendas, alternatives, and public policies

TL;DR: In this article, the authors discuss the origins, rationality, incrementalism, and Garbage Cans of the idea of agenda status and present a case study of noninterview measures of Agenda status.
Book

The Origins of Order: Self-Organization and Selection in Evolution

TL;DR: The structure of rugged fitness landscapes and the structure of adaptive landscapes underlying protein evolution, and the architecture of genetic regulatory circuits and its evolution.
Book

Images of Organization

Gareth Morgan
TL;DR: In this article, an overview of the history of the use of metaphor in organizational life can be found, including the origins of mechanistic organization, the role of human beings in the management of organizations, and the evolution of the human brain in the formation of an organization.