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Proceedings ArticleDOI

What's up with whatsapp?: comparing mobile instant messaging behaviors with traditional SMS

Karen Church, +1 more
- pp 352-361
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TLDR
In this paper, the authors present insights from two studies an interview study and a large-scale survey highlighting that while WhatsApp offers benefits such as cost, sense of community and immediacy, SMS is still considered a more reliable, privacy preserving technology for mobile communication.
Abstract
With the advent of instant mobile messaging applications, traditional SMS is in danger of loosing it's reign as the king of mobile messaging. Applications like WhatsApp allow mobile users to send real-time text messages to individuals or groups of friends at no cost. While there is a vast body of research on traditional text messaging practices, little is understood about how and why people have adopted and appropriated instant mobile messaging applications. The goal of this work is to provide a deeper understanding of the motives and perceptions of a popular mobile messaging application called WhatsApp and to learn more about what this service offers above and beyond traditional SMS. To this end, we present insights from two studies an interview study and a large-scale survey highlighting that while WhatsApp offers benefits such as cost, sense of community and immediacy, SMS is still considered a more reliable, privacy preserving technology for mobile communication.

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Journal ArticleDOI

WhatsApp Goes to School: Mobile Instant Messaging between Teachers and Students.

TL;DR: It turns out that class WhatsApp groups are used for four main purposes: communicating with students; nurturing the social atmosphere; creating dialogue and encouraging sharing among students; and as a learning platform.
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Smartphone usage in the 21st century: Who is active on WhatsApp?

TL;DR: The numbers on smartphone usage in the present study show that the smartphone dominates the authors' daily life, and WhatsApp is a driving force, here.
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Large-scale assessment of mobile notifications

TL;DR: This paper presents the first large-scale analysis of mobile notifications with a focus on users' subjective perceptions, and derives a holistic picture of notifications on mobile phones by collecting close to 200 million notifications from more than 40,000 users.
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An in-situ study of mobile phone notifications

TL;DR: It is found that participants had to deal with 63.5 notifications on average per day, mostly from messengers and email, while an increasing number of notifications was associated with an increase in negative emotions, and receiving more messages and social network updates also made participants feel more connected with others.
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The Experience Sampling Method on Mobile Devices

TL;DR: An overview of the history of the ESM, usage of this methodology in the computer science discipline, as well as its evolution over time, is provided and important considerations for ESM studies on mobile devices are identified.
References
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Book ChapterDOI

Hyper-coordination via mobile phones in Norway

TL;DR: Ling et al. as mentioned in this paper found that the mobile phone is a big part of teenagers' lives and that it is used for a range of interaction and is also important as a symbol.
Book ChapterDOI

y do tngrs luv 2 txt msg

TL;DR: Findings from a study of teenagers' text messaging practices show that teenagers use text messages to arrange and adjust times to talk, coordinate with friends and family, and chat, and it is argued that the reasons teenagers find text messaging quick, cheap, and easy to use, are grounded in their social context.
Book ChapterDOI

Mobile Phones, Japanese Youth, and the Re-placement of Social Contact

Abstract: The mobile phone is often perceived as an emblematic technology of space-time compression, touted as a tool for anytime, anywhere connectivity. Discussion of young people's mobile phone use, in particular, often stress the liberatory effects of mobile media, and how it enables young people to escape the demands of existing social structures and parental surveillance. This paper argues that the mobile phone can indeed enable communication that crosses prior social boundaries, but this does not necessarily mean that the devices erode the integrity of existing places or social identities. While Japanese youth actively use mobile phones to overcome limitations inherent in their weak social status, their usage is highly deferential to institutions of home and school and the integrity of existing places. Taking up the case of how Japanese teen's mobile phone use is structured by the power-geometries of place, this paper argues that characteristics of mobile phones and mobile communication are not inherent in the device, but are determined by social and cultural context and power relations. After first presenting the methodological and conceptual framework for this paper, we present our ethnographic material in relation to the power-dynamics and regulation of different kinds of places: the private space of the home, the classroom, the public spaces of the street and public transportation, and the virtual space of peer connectivity enabled by mobile communications.
Proceedings ArticleDOI

Age-old practices in the 'new world': a study of gift-giving between teenage mobile phone users

TL;DR: An overview of the data collected from an ethnographic study of teenagers and their use of mobile phones suggests that teenagers use their phones to participate in social practices that closely resemble forms of ritualised gift-giving.
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