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How can AI be used for administrative tasks?

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AI can revolutionize administrative tasks by automating processes, reducing human errors, and enhancing efficiency . It can support general practice in disease detection, scheduling tasks, and personalized customer experiences . AI governance frameworks are essential to ensure accountability, transparency, and ethical use of AI in public administration . Governments can benefit from AI in various sectors like health care, transportation, national security, and agriculture . However, the decision to use AI in administrative tasks should consider legal concerns, performance comparisons with human decision-making, and potential controversies . Administrators need to evaluate if AI tools can outperform the status quo, meet deployment preconditions, and anticipate public or legal backlash . Ultimately, responsible decision-making is crucial for the successful deployment of AI in administrative processes .

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Journal Article•DOI Delegation of Administrative Powers to AI Systems 01 Jan 2023-Data science, machine intelligence, and law	AI can be used for administrative tasks, but delegation of state powers must be carefully considered. Certain AI use cases may not constitute delegation, depending on key considerations.
Open access•Book Chapter•DOI Assessing Automated Administration 20 Oct 2022	AI can enhance governmental tasks by automating decision-making processes, improving accuracy, consistency, and efficiency. Public administrators should assess when AI tools outperform human judgment for effective deployment.
Open access•Posted Content•DOI Machine Learning in General Practice: Scoping Review of Administrative Task Support and Automation 07 Nov 2022 1 Citations	AI can be utilized for administrative tasks in general practice by automating scheduling using supervised machine learning methods with limited GP involvement, but more advanced methods are needed.
Open access•Journal Article•DOI Catching up with AI : Pushing toward a cohesive governance framework Pedro Robles, Daniel J. Mallinson - Show less +1 more 15 May 2023-Politics and Policy 2 Citations	AI can be utilized for administrative tasks by managing big data, enhancing e-government services, automating routine tasks, and improving service delivery in public organizations.
Open access•Journal Article•DOI Artificial Intelligence (AI) and Automation in Administrative Procedures: Potentials, Limitations, and Framework Conditions Peter Parycek, Verena Schmid, Anna-Sophie Novak - Show less +2 more 20 Jun 2023-Journal of The Knowledge Economy	AI can revolutionize administrative procedures by enhancing processes, requiring unbiased, transparent data for training, and establishing trust through system and result transparency.

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