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How to improve business process performance on SMEs?

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To enhance business process performance in Small and Medium-sized Enterprises (SMEs), several strategies can be implemented. Firstly, optimizing the existing process approach based on the ISO 9001:2015 standard can lead to improved effectiveness, cost-efficiency, and market competitiveness . Secondly, implementing good Business Process Management (BPM) practices, monitoring key performance indicators (KPIs), and utilizing tools like Artificial Neural Networks (ANN) and Genetic Algorithms (GA) can significantly enhance business processes and customer satisfaction, ensuring sustainability in the market . Additionally, adopting innovative cost-reduction strategies like Green Supply Chain Practices (GSCP) can directly and indirectly influence SME performance, with Business Process Performance (BPP) mediating this relationship, leading to improved manufacturing performance and overall SME success . These approaches, combined with a focus on business analysis ability and innovation, can greatly contribute to enhancing SME business performance .

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Open access•Journal Article•DOI Business Analysis and Product Innovation to Improve SMEs Business Performance 31 Jan 2022-International Journal of Research and Applied Technology 3 Citations	Improving business process performance in SMEs can be achieved through enhancing business analysis skills and fostering innovation, as shown to significantly impact business performance in Bandung City.
Journal Article•DOI Predicting SMEs performance through green supply chain practices: a mediation model link of business process performance Zulqurnain Ali 22 Mar 2022-Asia Pacific Journal of Marketing and Logistics 3 Citations	Implementing green supply chain practices (GSCP) in SMEs can enhance business process performance by reducing costs, saving time, and minimizing wastage, leading to improved overall firm performance.
Open access•Journal Article•DOI Application of Modern Digital Systems and Approaches to Business Process Management Marija Zahar Djordjevic, Aleksandar Djordjevic, Elena Klochkova, Milan A. Misic - Show less +3 more 01 Feb 2022-Sustainability 5 Citations	Improving SME business process performance involves evaluating KPIs with fuzzy numbers, using FAHP for weights, and optimizing with ANN and GA to enhance customer satisfaction indicators.
Open access•Journal Article•DOI Process Optimization of the Selected Business Using a Process Approach Milena Kajba, Borut Jereb - Show less +1 more 01 Nov 2022-Management and business research quarterly	To enhance business process performance in SMEs, optimize processes by identifying critical points, improving specific activities, and eliminating redundant tasks based on ISO 9001:2015 standards.
Open access•Journal Article•DOI Revisiting SMEs’ Business Strategy: Shifting Outsourcing to Crowdsourcing Practices to Enhance SMEs’ Performance Mohd Fitri Mansor 01 Dec 2022-Jurnal pengurusan	Shifting from outsourcing to crowdsourcing practices, leveraging innovative owner-managers and relationship quality, enhances SMEs' business performance by optimizing crowds' wisdom, as indicated in the study.

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Why improving business process is essential?5 answersImproving business processes is essential because it allows organizations to identify and eliminate weaknesses, enhance competitiveness, and achieve long-term profitability. It helps in managing information effectively, which is crucial for the effectiveness of government organizations. By implementing business process improvement methodologies, organizations can create successful and competitive enterprises. It also enables organizations to respond quickly to customer complaints, reduce cycle time, and improve customer satisfaction. Additionally, improving business processes is necessary to adapt to the ever-changing environment and enhance internal efficiency. It helps organizations to modify and improve processes based on feedback from process performers and customers, changes in the organization's modus operandi, and developments in the external environment. Overall, improving business processes is essential for organizations to stay competitive, meet customer expectations, and achieve sustainable growth.

How to improve software development process?5 answersTo improve the software development process, several recommendations can be followed. Firstly, adopting Kanban and DevOps can help in enhancing software process and quality. Peer review and parallel debugging can also be utilized to improve the development process. Additionally, implementing an efficient and flexible continuous integration infrastructure can contribute to the improvement of the software development process. Furthermore, software engineers can learn from artistic practices, such as pair programming, to enhance their collaborative efforts and creativity in software development. Lastly, risk management strategies and the Capability Maturity Model Integration (CMMI) framework can be employed to manage change and ensure effective software process improvement.

What can SMEs do to reduce employee turnover?5 answersTo reduce employee turnover, small and medium-sized enterprises (SMEs) can adopt various strategies. One effective strategy is to implement servant leadership, which creates a positive work environment and reduces turnover directly. Additionally, recognizing and rewarding employees, providing training and career advancement opportunities, effective communication, and offering competitive pay, compensation, and benefits are also effective in reducing turnover. Furthermore, corporate social responsibility (CSR) plays a significant role in reducing turnover, with both internal and external CSR having a negative impact on turnover intention. Improving perceived organizational support, work-life balance, and minimizing job stress are also important factors in reducing turnover. By implementing these strategies, SMEs can enhance employee retention, improve organizational performance, and minimize costs associated with turnover.

Does Green Innovation Improve SME Performance?.?5 answersGreen innovation has been found to positively impact the performance of small and medium-sized enterprises (SMEs). Several studies have shown that green innovation leads to improvements in marketing, product innovation, and overall market performance. Additionally, green innovation has been found to increase sustainability performance and financial performance in SMEs. Intellectual capital plays a crucial role in driving green innovation in SMEs, leading to improved sustainability and financial performance. Furthermore, the commitment of organizational resources and environmental orientation can enhance the positive effect of eco-innovation on business performance in green-oriented SMEs. Overall, the evidence suggests that green innovation can significantly improve SME performance, including marketing, product innovation, sustainability, and financial performance.

How can artificial intelligence be used to improve the performance of small and medium-sized enterprises?4 answersArtificial intelligence (AI) can be used to improve the performance of small and medium-sized enterprises (SMEs) in several ways. Firstly, AI applications can enhance efficiency and development in SMEs, leading to increased competitiveness and growth. Secondly, the implementation of AI can have a statistically significant effect on job performance in SMEs, with factors such as privacy, consent, security, scalability, and the role of corporations playing a role. Additionally, AI can be used to maintain social distance, perform business activities remotely, enhance customer deliverance, generate business, and provide a competitive edge during crises such as the COVID-19 pandemic. Furthermore, the integration of AI into SMEs can improve firm performance, but it requires adequate human capital capability for successful implementation. Finally, AI can be used to forecast the operating performance of SMEs, allowing for better decision-making and planning.

How can advisory services help SME management improve their business?5 answersAdvisory services can help SME management improve their business by providing personalized advice and support tailored to their specific needs. These services can assist in targeting growth firms and facilitating community and economic development. Business advisers play a crucial role in assessing client businesses and diagnosing problems or opportunities. They use judgmental decision-making processes to identify areas of improvement and recommend suitable business support. By working closely with SMEs, advisers can help align the business operations and processes with the management's aims and objectives, ensuring congruence and avoiding potential problems. Management advisory services for small firms have been a topic of interest, with conflicting opinions on the need, type, methods, and financial implications of such services. Overall, advisory services offer valuable guidance and expertise to SME management, enabling them to enhance their business performance and achieve their goals.

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