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What are business models within the NHS? 


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The National Health Service (NHS) has evolved into a complex system involving market reforms, leading to the adoption of various business models. The NHS has implemented a new operating model for procurement, emphasizing centralization and strategic supply chain management to generate savings for frontline healthcare services . Additionally, the NHS has transformed into a mix of national and private organizations competing to provide services, reflecting a more business-like approach influenced by consumer culture . Governance models within the NHS have shifted through Hippocratic, Managerial, and Commercial approaches, aiming to address failings in patient care and improve system effectiveness . Furthermore, the NHS has turned to business models of performance management to enhance quality of care, although alignment issues and capacity constraints remain to be resolved .

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Business models in the NHS involve streamlining staffing structures to fit budgets, impacting productivity. Proposed changes aim to enhance productivity by introducing a new model.
Performance management based on business models is being implemented in the NHS to enhance quality. It involves aligning managerial instruments, providing clarity, and ensuring ample capacity for effective implementation.
Three models of NHS governance are the Hippocratic, Managerial, and Commercial models, each with unique risks and benefits in managing healthcare as a commodity.
The NHS has evolved into a consumer-driven market, with private and state-run organizations competing to provide healthcare services under the NHS brand, reflecting a business-like approach in healthcare provision.
Centralisation of procurement in the English NHS through the new operating model (NOM) involves complex contractual governance structures, aiming to enhance oversight and accountability mechanisms within the supply chain.

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