Showing papers on "Interpersonal deception theory published in 2021"
TL;DR: In this article, the authors examined the dynamics of emotional cues and cognitive cues in review fakeness, and the boundary condition (i.e., review valence) for the dynamics between emotional cues, and investigated the competition of mental resources between emotional and cognitive systems.
Abstract: This paper aims to examine the dynamics of emotional cues and cognitive cues in review fakeness. Additionally, the boundary condition (i.e. review valence) for the dynamics between emotional cues and cognitive cues is investigated.,This research conducted two studies, which analyzed restaurant and hotel reviews collected from Yelp.com. The authors adopted linguistic inquiry and word count 2015 to code review contents and tested the hypotheses using logistic regression.,Fake reviews contain more emotional cues compared with authentic reviews. Moreover, the dynamics of emotional cues and cognitive cues are salient among negative reviews.,This research provides implications to identify fake online reviews based on linguistic cues.,This research contributes to the literature by revealing the competition of mental resources between emotional and cognitive systems when deception is for harming others. Grounded in interpersonal deception theory, this paper investigates the interactive effect and complements the literature, which mainly used emotional cues and cognitive cues individually to detect fake reviews.
12 citations
TL;DR: In this article, the authors compare neutralize strategy with concealment, an adjacent camouflage strategy type, and study their respective impacts on organizational trustworthiness and trust, concluding that neutralize offers a significant short-term upside potential along with a lower downside when detected.
9 citations
TL;DR: This article applied interpersonal deception theory to crisis communication and found that spokespeople representing organizations representing organizations in crisis often evade questions in media inter-ministries, and applied it to crisis communications.
Abstract: This article applies interpersonal deception theory (IDT) to crisis communication. As strategic communicators, spokespeople representing organizations in crisis often evade questions in media inter...
4 citations