Showing papers on "User story published in 1977"

Case studies of end user requirements for interactive problem-solving systems

Abstract: Interactive problem-solving is defined as user/machine dialogues to identify and solve problems with imprecise solution criteria. Although high payoffs from interactive problem-solving systems have been predicted, few such systems are in use. A key problem is the lack of understanding of the requirements of the potential users. This paper presents the results of case studies of the use of an interactive problem-solving system. Based on observations from these case studies, a list of user characteristics have been compiled relating to user behavior (e.g., data user and problem solving methods) and user requirements (e.g., the need for involvement in the solution process).

User studies : an introductory guide and select bibliography

Abstract: "User Studies" is a difficult area of knowledge to define. It can include conventional surveys of library borrowers and this may be the main form of activity which comes to mind when the term "User Studies" is mentioned.