Journal ArticleDOI
Case studies of end user requirements for interactive problem-solving systems
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TLDR
The results of case studies of the use of an interactive problem-solving system are presented and a list of user characteristics have been compiled relating to user behavior and user requirements.Abstract:
Interactive problem-solving is defined as user/machine dialogues to identify and solve problems with imprecise solution criteria. Although high payoffs from interactive problem-solving systems have been predicted, few such systems are in use. A key problem is the lack of understanding of the requirements of the potential users. This paper presents the results of case studies of the use of an interactive problem-solving system. Based on observations from these case studies, a list of user characteristics have been compiled relating to user behavior (e.g., data user and problem solving methods) and user requirements (e.g., the need for involvement in the solution process).read more
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Effect of social commerce factors on user purchase behavior
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References
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Proceedings ArticleDOI
Response time in man-computer conversational transactions
TL;DR: The literature concerning man-computer transactions abounds in controversy about the limits of "system response time" to a user's command or inquiry at a terminal, but two major semantic issues prohibit resolving this controversy.
Book
Design of Man-Computer Dialogues
TL;DR: The design of man computer dialogues is one book that the authors really recommend you to read, to get more solutions in solving this problem.
Proceedings Article
The Design and Evaluation of an Interactive Geo-Data Analysis and Display System.
TL;DR: The evaluation results identify user characteristics which the system must support and illustrate the value of interactive-problem solving systems.
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