An important part of our information-gathering behavior has always been to find out what other people think. With the growing availability and popularity of opinion-rich resources such as online review sites and personal blogs, new opportunities and challenges arise as people now can, and do, actively use information technologies to seek out and understand the opinions of others. The sudden eruption of activity in the area of opinion mining and sentiment analysis, which deals with the computational treatment of opinion, sentiment, and subjectivity in text, has thus occurred at least in part as a direct response to the surge of interest in new systems that deal directly with opinions as a first-class object.

This survey covers techniques and approaches that promise to directly enable opinion-oriented information-seeking systems. Our focus is on methods that seek to address the new challenges raised by sentiment-aware applications, as compared to those that are already present in more traditional fact-based analysis. We include material on summarization of evaluative text and on broader issues regarding privacy, manipulation, and economic impact that the development of opinion-oriented information-access services gives rise to. To facilitate future work, a discussion of available resources, benchmark datasets, and evaluation campaigns is also provided.

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Opinion Mining and Sentiment Analysis

With the continuous expansion of data availability in many large-scale, complex, and networked systems, such as surveillance, security, Internet, and finance, it becomes critical to advance the fundamental understanding of knowledge discovery and analysis from raw data to support decision-making processes. Although existing knowledge discovery and data engineering techniques have shown great success in many real-world applications, the problem of learning from imbalanced data (the imbalanced learning problem) is a relatively new challenge that has attracted growing attention from both academia and industry. The imbalanced learning problem is concerned with the performance of learning algorithms in the presence of underrepresented data and severe class distribution skews. Due to the inherent complex characteristics of imbalanced data sets, learning from such data requires new understandings, principles, algorithms, and tools to transform vast amounts of raw data efficiently into information and knowledge representation. In this paper, we provide a comprehensive review of the development of research in learning from imbalanced data. Our focus is to provide a critical review of the nature of the problem, the state-of-the-art technologies, and the current assessment metrics used to evaluate learning performance under the imbalanced learning scenario. Furthermore, in order to stimulate future research in this field, we also highlight the major opportunities and challenges, as well as potential important research directions for learning from imbalanced data.

Learning from Imbalanced Data

Sentiment analysis and opinion mining is the field of study that analyzes people's opinions, sentiments, evaluations, attitudes, and emotions from written language. It is one of the most active research areas in natural language processing and is also widely studied in data mining, Web mining, and text mining. In fact, this research has spread outside of computer science to the management sciences and social sciences due to its importance to business and society as a whole. The growing importance of sentiment analysis coincides with the growth of social media such as reviews, forum discussions, blogs, micro-blogs, Twitter, and social networks. For the first time in human history, we now have a huge volume of opinionated data recorded in digital form for analysis. Sentiment analysis systems are being applied in almost every business and social domain because opinions are central to almost all human activities and are key influencers of our behaviors. Our beliefs and perceptions of reality, and the choices we make, are largely conditioned on how others see and evaluate the world. For this reason, when we need to make a decision we often seek out the opinions of others. This is true not only for individuals but also for organizations. This book is a comprehensive introductory and survey text. It covers all important topics and the latest developments in the field with over 400 references. It is suitable for students, researchers and practitioners who are interested in social media analysis in general and sentiment analysis in particular. Lecturers can readily use it in class for courses on natural language processing, social media analysis, text mining, and data mining. Lecture slides are also available online.

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Sentiment Analysis and Opinion Mining

http://cfile28.uf.tistory.com/attach/23159E3D57117DF7107077

Twitter mood predicts the stock market.

The goal of supervised learning is to build a concise model of the distribution of class labels in terms of predictor features. The resulting classifier is then used to assign class labels to the testing instances where the values of the predictor features are known, but the value of the class label is unknown. This paper describes various supervised machine learning classification techniques. Of course, a single chapter cannot be a complete review of all supervised machine learning classification algorithms (also known induction classification algorithms), yet we hope that the references cited will cover the major theoretical issues, guiding the researcher in interesting research directions and suggesting possible bias combinations that have yet to be explored.

https://www.informatica.si/index.php/informatica/article/download/148/140

Supervised Machine Learning: A Review of Classification Techniques

Due to its high popularity, Weblogs (or blogs in short) present a wealth of information that can be very helpful in assessing the general public's sentiments and opinions. In this paper, we study the problem of mining sentiment information from blogs and investigate ways to use such information for predicting product sales performance. Based on an analysis of the complex nature of sentiments, we propose Sentiment PLSA (S-PLSA), in which a blog entry is viewed as a document generated by a number of hidden sentiment factors. Training an S-PLSA model on the blog data enables us to obtain a succinct summary of the sentiment information embedded in the blogs. We then present ARSA, an autoregressive sentiment-aware model, to utilize the sentiment information captured by S-PLSA for predicting product sales performance. Extensive experiments were conducted on a movie data set. We compare ARSA with alternative models that do not take into account the sentiment information, as well as a model with a different feature selection method. Experiments confirm the effectiveness and superiority of the proposed approach.

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ARSA: a sentiment-aware model for predicting sales performance using blogs

Online reviews provide a valuable resource for potential customers to make purchase decisions. However, the sheer volume of available reviews as well as the large variations in the review quality present a big impediment to the effective use of the reviews, as the most helpful reviews may be buried in the large amount of low quality reviews. The goal of this paper is to develop models and algorithms for predicting the helpfulness of reviews, which provides the basis for discovering the most helpful reviews for given products. We first show that the helpfulness of a review depends on three important factors: the reviewerpsilas expertise, the writing style of the review, and the timeliness of the review. Based on the analysis of those factors, we present a nonlinear regression model for helpfulness prediction. Our empirical study on the IMDB movie reviews dataset demonstrates that the proposed approach is highly effective.

Modeling and Predicting the Helpfulness of Online Reviews

Posting reviews online has become an increasingly popular way for people to express opinions and sentiments toward the products bought or services received. Analyzing the large volume of online reviews available would produce useful actionable knowledge that could be of economic values to vendors and other interested parties. In this paper, we conduct a case study in the movie domain, and tackle the problem of mining reviews for predicting product sales performance. Our analysis shows that both the sentiments expressed in the reviews and the quality of the reviews have a significant impact on the future sales performance of products in question. For the sentiment factor, we propose Sentiment PLSA (S-PLSA), in which a review is considered as a document generated by a number of hidden sentiment factors, in order to capture the complex nature of sentiments. Training an S-PLSA model enables us to obtain a succinct summary of the sentiment information embedded in the reviews. Based on S-PLSFA, we propose ARSA, an Autoregressive Sentiment-Aware model for sales prediction. We then seek to further improve the accuracy of prediction by considering the quality factor, with a focus on predicting the quality of a review in the absence of user-supplied indicators, and present ARSQA, an Autoregressive Sentiment and Quality Aware model, to utilize sentiments and quality for predicting product sales performance. Extensive experiments conducted on a large movie data set confirm the effectiveness of the proposed approach.

Mining Online Reviews for Predicting Sales Performance: A Case Study in the Movie Domain

We study the problem of discovering a team of experts from a social network. Given a project whose completion requires a set of skills, our goal is to find a set of experts that together have all of the required skills and also have the minimal communication cost among them. We propose two communication cost functions designed for two types of communication structures. We show that the problem of finding the team of experts that minimizes one of the proposed cost functions is NP-hard. Thus, an approximation algorithm with an approximation ratio of two is designed. We introduce the problem of finding a team of experts with a leader. The leader is responsible for monitoring and coordinating the project, and thus a different communication cost function is used in this problem. To solve this problem, an exact polynomial algorithm is proposed. We show that the total number of teams may be exponential with respect to the number of required skills. Thus, two procedures that produce top-k teams of experts with or without a leader in polynomial delay are proposed. Extensive experiments on real datasets demonstrate the effectiveness and scalability of the proposed methods.

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Discovering top-k teams of experts with/without a leader in social networks

Clustering is ubiquitously applied in bioinformatics with hierarchical clustering and k-means partitioning being the most popular methods. Numerous improvements of these two clustering methods have been introduced, as well as completely different approaches such as grid-based, density-based and model-based clustering. For improved bioinformatics analysis of data, it is important to match clusterings to the requirements of a biomedical application. In this article, we present a set of desirable clustering features that are used as evaluation criteria for clustering algorithms. We review 40 different clustering algorithms of all approaches and datatypes. We compare algorithms on the basis of desirable clustering features, and outline algorithms' benefits and drawbacks as a basis for matching them to biomedical applications.

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Aijun An

Papers

ARSA: a sentiment-aware model for predicting sales performance using blogs

Modeling and Predicting the Helpfulness of Online Reviews

Mining Online Reviews for Predicting Sales Performance: A Case Study in the Movie Domain

Discovering top-k teams of experts with/without a leader in social networks

A roadmap of clustering algorithms: finding a match for a biomedical application