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Andreas Aholt
Publications - 2
Citations - 164
Andreas Aholt is an academic researcher. The author has contributed to research in topics: Index (economics) & Confirmatory factor analysis. The author has an hindex of 2, co-authored 2 publications receiving 147 citations.
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The Citizen Satisfaction Index (CSI): Evidence for a Four Basic Factor Model in a German Sample
TL;DR: In this paper, the authors proposed a citizen satisfaction index (CSI) that combines 18 different scales with items derived from qualitative research and then reduces those items to a set of 21 questions.