The Citizen Satisfaction Index (CSI): Evidence for a Four Basic Factor Model in a German Sample
TLDR
In this paper, the authors proposed a citizen satisfaction index (CSI) that combines 18 different scales with items derived from qualitative research and then reduces those items to a set of 21 questions.About:
This article is published in Cities.The article was published on 2013-04-01 and is currently open access. It has received 132 citations till now. The article focuses on the topics: Confirmatory factor analysis.read more
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Rethinking the place brand: the interactive formation of place brands and the role of participatory place branding
TL;DR: This article propose a rethinking of place brands based on two pillars: first they incorporate more geographical understanding into place branding and, second, they outline a process that allows place elements and place-based associations to combine and form the place brand.
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Branding the destination versus the place: The effects of brand complexity and identification for residents and visitors
TL;DR: In this paper, the authors conducted two empirical studies to test the role of brand complexity for residents and tourists, and found that positive place attitude and place behaviour increase with a higher brand complexity.
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Is satisfaction the key? The role of citizen satisfaction, place attachment and place brand attitude on positive citizenship behavior
Sebastian Zenker,Natascha Rütter +1 more
TL;DR: In this article, the authors empirically show the role of citizen satisfaction in the field of urban research, highlighting its strong influence on place attachment, place brand attitude and positive citizenship behavior.
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Quality of life in cities – Empirical evidence in comparative European perspective
TL;DR: In this paper, the Flash Eurobarometer 366: Quality of Life in European Cities was used to investigate aspects of urban quality of life in European cities, including availability of services, environment and social aspects in cities and neighbourhood, socio-demographic factors and city characteristics such as economic development, labour market pressures, size, location, quality of institutions and safety.
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Let them do the work: a participatory place branding approach
Sebastian Zenker,Carsten Erfgen +1 more
TL;DR: In this paper, the authors highlight the importance of residents in the place branding process and argue that their special functions as ambassadors for the place constitute the most valuable assets in place branding, thus, a participatory place branding approach involving residents is needed.
References
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Cutoff criteria for fit indexes in covariance structure analysis : Conventional criteria versus new alternatives
Li-tze Hu,Peter M. Bentler +1 more
TL;DR: In this article, the adequacy of the conventional cutoff criteria and several new alternatives for various fit indexes used to evaluate model fit in practice were examined, and the results suggest that, for the ML method, a cutoff value close to.95 for TLI, BL89, CFI, RNI, and G...
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Alternative Ways of Assessing Model Fit
Michael W. Browne,Robert Cudeck +1 more
TL;DR: In this paper, two types of error involved in fitting a model are considered, error of approximation and error of fit, where the first involves the fit of the model, and the second involves the model's shape.
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Conceptualizing, measuring, and managing customer-based brand equity
TL;DR: In this article, a conceptual model of brand equity from the perspective of the individual consumer is presented, which is defined as the differential effect of brand knowledge on consumers' perceptions of the brand.
Image of the city
Abstract: What does the city's form actually mean to the people who live there? What can the city planner do to make the city's image more vivid and memorable to the city dweller? To answer these questions, Mr. Lynch, supported by studies of Los Angeles, Boston, and Jersey City, formulates a new criterion -- imageability -- and shows its potential value as a guide for the building and rebuilding of cities. The wide scope of this study leads to an original and vital method for the evaluation of city form. The architect, the planner, and certainly the city dweller will all want to read this book.
Book
The Image of the City
TL;DR: In this article, Lynch, supported by studies of Los Angeles, Boston, and Jersey City, formulates a new criterion -imageability -and shows its potential value as a guide for the building and rebuilding of cities.